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Re: "Create recurring transaction" error.
Thanks Chris for your acknowledgement. Hopefully the development team will be able to resolve it fairly soon. Will leave it in your and the development team hands and look forward to being notified when it is fixed. Thank you for your time as it is greatly appreciated. Thank you, Philip.18Views0likes0CommentsRe: "Create recurring transaction" error.
Hello Chris, Thank you for your reply. There is no recurring transaction with the exact same name “Harvey”. However, the invoice does have “blank rows” inserted. Would you mind testing at your end creating an invoice which uses both “line items” and also “blank rows”. I use blank rows to enter additional information/description. Thank you for your time, Philip.31Views0likes0CommentsRe: Ability to change the SMS message sent to the customer using online invoicing
I have just done some testing and the invoices sent via SMS’s really does look like a scam, hence why I get a lot of customers not paying on time. This is a real issue for us as we spend a lot of time chasing customers up (the old way – by phone) to pay the bills. This really needs to be addressed where we can customise the wording in the SMS message to alleviate this issue of being taken for a scam. Your messages currently says:- “Hi Customers Name your invoice from Supplier Name for $??? is now available. Then has link of https://sms.myob.com/ip8Srv0C1. (example) Click to view and pay now. Saying “Hi” to the customer and the link does look somewhat dodgy. It would be really useful if we could customise the SMS message. For example, similarly when we send emails, we can put description of what the invoice is for which when the customer reads it, recognizes it for the recent work / items supplied which they then know is not a scam. SMS’ing invoices is really important as it provides the customers an efficient, quick and easily way to pay the invoice pretty much anywhere they are. Thank you.21Views0likes0CommentsSending multiple invoices – does not have “Send SMS” feature .
When sending multiple invoices at the same time, the option to also Send SMS is not available. I have found when I need to send multiple invoices to a customer which I also send via SMS, they sometimes have though that the second SMS is for the same invoice and does not get paid on time. Having the ability to send multiple invoices and also having the “Send SMS” facility would be really helpful. Thank you, Philip.26Views0likes1CommentRe: Share/Send/email invoice at a designated time.
Hello Amanda, It appears you have missed my point and request. I am not asking for recurring invoices to be automatically sent. I am aware this can already be done. My request is based on not re-occurring invoices, but when you send an invoice which includes “Send SMS” to have the ability to send at a specific time. Sometime when I am generating the invoices it is outside of business hours and sometimes late at night and do not want the invoice actually sent at that time e.g. 9:00pm with the SMS, but have a facility to send next day at 8:00am. Thank you, Philip41Views0likes0CommentsRe: When a "blank row" is inserted, it auto populates the discount column even though no discount has been applied in the invoice.
Hello MMC, Thank you for your reply and excellent instructions. Greatly appreciated. Yes, this can be done, but turning off the Disc (%) column permanently disables it even if there is a discount applied on an invoice. If the Disc (%) column is enabled, typically it will not show if no discount is applied to any items in the invoice. I presume when “Insert Blank Row” is added the coding in the way the MYOB works, is it assigns it as a “discount” hence then auto adding the Disc (%) column when you preview, share or print the invoice. I was hoping to use the “Insert Blank Row” to add description / notes on work completed etc. I am aware I can create an “Item” called Job Details and enter it there, but this then adds the “Qty”, “Unit Price” which I just add zero for now. Thank you for your assistance anyway. Kind regards, Philip28Views0likes0CommentsWhen a "blank row" is inserted, it auto populates the discount column even though no discount has been applied in the invoice.
When a "blank row" is inserted, it auto populates the discount column even though no discount has been applied in the invoice. It would be good if this could be fixed. Thank you.62Views0likes2CommentsWhen a blank line is inserted, it auto populates the discount column even though no discount has been applied in the invoice.
When a blank line is inserted, it auto populates the discount column even though no discount has been applied in the invoice. It would be good if this could be fixed. Thank you.20Views0likes1Comment