ContributionsMost RecentMost LikesSolutionsRe: Balance sheet not matching Assets with Total Equity Hi Sai, thanks for your message. How do I have my file repaired? Do I call MYOB? Or jump onto MYOB chat? I have been advised in an MYOB chat today that I need to do a roll of the FY2023 and run the above refresh steps again ($1 and $0 opening balances). Do you think this advice will help? If not, how do I start the repair process with MYOB? Re: Balance sheet not matching Assets with Total Equity Isaiah_CThanks for your message Sai. How do I refresh the opening balances? Do you mean re-enter them? All balances YTD currently in balance sheet are showing correctly. It is just the retained earnings figure which is out in the equity area, and if I change this value in opening balances, it then shows an unbalanced value. Re: Balance sheet not matching Assets with Total Equity Komal_SKomal_S- Dear Komal_S, are you able to assist with this matter please? Re: Balance sheet not matching Assets with Total Equity Thanks Gavin Re: Balance sheet not matching Assets with Total Equity Komal_S- Dear Komal_S, are you able to assist with this matter please? Balance sheet not matching Assets with Total Equity Hi all, I have looked through solutions in MYOB community for the error I have and they are not helping so far. The equity value in balance sheet is not balancing with total assets. I needed to go into opening balances to correct one value for $580 and it through out the entire equity value by $221,397.25. I have since gone in and checked everything, double/triple checked, auditors have also checked everything including historical values, all balances YTD and all appear OK to them, so they are unsure what has happened. I have seen solutions in the MYOB community advising to go into opening balances and enter $1, then go back in and replace with $0 however this is not working for me. I am hoping someone can provide other solutions please. Kind regards, Peter Re: Date of Birth disappearing from employee cards Hi Doreen, Thank you for your tip. Yes I clicked OK after entering new info into employee card files. If you read my initial query, you will see that all info was entered and it disappeard overnight. I entered info into multiple cards and as such had to click OK on all the cards that were re-updated in order to move on to next card. First off, why would DOB and address info that's been sitting in employee cards for years disappear overnight? Has MYOB received any other queries like this or is this the first time you are hearing of address and DOB info disappearing from employee cards? It would be great to hear from an MYOB moderator who has actually heard of this issue in the past. Date of Birth disappearing from employee cards Whilst processing payroll I noticed some employee cards were missing date of birth (DOB) info. I re-entered birth dates for any that were missing however upon logging in the next day, I noticed these DOBs were once again missing. Has anyone else experienced this issue? I have attached a screen shot to show what I'm talking about. We have a timesheet system that imports timesheets into MYOB when we process payroll, could this be the issue? We have staff who aren't in the timesheet system who are also affected though. Any help would be appreciated. Thanks in advance all. Personal leave duplicating for staff receiving first aid allowance For any staff receiving a first aid allowance, their Personal Leave acrrual for that payroll cycle is doubling up. Example: if I enter 76 hours pay, the normal personal leave accrual calculates. If I enter 76 hours of first aid allowance as well for same employee, their personal leave accrual is doubling. I am looking through the card set up for Personal Leave and other areas in payroll and can't see where info is incorrect. Can someone please provide direction as to where the issue may lie?