ContributionsMost RecentMost LikesSolutionsRe: Failed Super payment Hi Melisa, The last 10K Super payment is still processing after 4 days in 'manage super' in AccountRight. Should be thru by now ?? In addition I want to do my my EOFY payroll finalisation thru the payroll reporting centre. Can I go ahead with that ? Thanks Alison (as she enrvousyl awaits processing of the super payment) Re: Failed Super payment Thanks you Melisa and staff, Yep the Mercer Fund had a tiny fulls top in the employer NUmber area that i deleted. Ive reprocessed the payemnt and its currently 'processing'. Many thanks, hopefully this will work. Much appreciated Alison Sigley Re: Failed Super payment Thanks Melisa, no payments have come out yet. I do have an old Wondows 7 system on the coputer and this msg has started popping up - could it be due to that ? I better upgrade ?? Re: Failed Super payment Re: Failed Super payment Thanks Melissa, I really need your help !! lol Serial # **** **** **** Alison Louise Sigley ********@bigpond.com File ID 1 Super payment failed 5/4/22 $5434.30 - the 3rd quarter - failed so I reversed it and reprocessed/authorised on 21/6/22 and then reversed on 27/6 - still processing reversal 28/6 Super payment for 4th Quarter $5075.45 put thru on 20/6 and reversed on 27/6 - still processing reversal on 28/6 Super payment for the 2 quarters combined 5434.30 + 5075.45 = 10509.75 put thru on 27/6. Think i reversed it ?? later on that day and still processing. A myob payroll telephone operator told me to reverse then then reprocess together as 10K. She had no idea what the problem was. Now Im worried they will all go thru and Ill have overpaid the Super by 10K Thanks in advance Alison Sigley Company File Number 1 Post has been edited by Moderator for privacy reasons^MD Failed Super payment I have had a Failed Super payment for my 3rd quarter 21/22 (for the 1st time ever with no changes, constant staff and payroll/super details - nothing is any different to many previous Super payments ) and now the 4th quarter isnt going through either after 8 days for both (payment processing). Ive reversed both of them but thats not showing up either in AccountRight. After multiple attempts (>8, getting cut off, hung up) and 1.2hr waits on the phone with 'myob payroll experts' they asked me to reprocess them together in one transaction. Now Ive payed double the super (or perhaps not). Ive reversed that transaction too. Im really upset and worried Ill pay the Super twice - how do I get that back ? Is there any other way to pay Super other than through myob - totally not working at. Through the Aust Govt Paysuper Stream - whats that like does anyone know ? Is it hard to set up. Thanks in advance Alison Solved