ContributionsMost RecentMost LikesSolutionsRe: RE: Access old files Hi, I dont think the file has been cancelled. We have accessed these files previously. Please can someone privatley message to see if we can access. Thanks Re: RE: Access old files Good morning, No we have no solution. The file should be in the cloud. We havent accesse for a few years. Can someone please private message so we can get access. Thank you RE: Access old files Hi, We need to access an old file which is no longer listed in ourt comapny files or library. Please can you assist with access to this. Many thanks Linking accounts in chart of accounts Hi, We would like to link some accounts in the chart of accounts but I cant see how to do this. EG: If we would like to link a Cost of Sales account to another account in the chart of accounts how do we do this. I noticed that the account card says unlinked but I cant find where to link them. I have tried in the set up at accounts but notice it is already on preset Historical balancing and dont want to change anything incase it will cause error. Thanks Re: RE: Business Insights HI, I have logged off of both accounts and logged back intwice but there is no change to the busienss insights reporting. It still only goes up to June 23 Re: RE: Business Insights Hi, We have tried all of these solutions and it has made no difference. Please can someone take a look at our account and see whi the business insights has not updated past June 23. Thanks RE: Business Insights Hi, The business insights tab is not refreshing past May - June 2023. I have followed previous community instruction of checking if Business insights is ticked for user access and also clearing cache. None of these things has fixed the error. Please can someone fix this error so that the information is up to date and correct. Thanks Super Payments HI, Is it possible to update an employees super fund details in a super payment run if we have loaded a superannuation payment but have not authorised and paid it yet. Or do we have to reverse the whole payment and re enter with updated employee card details? Solved