ContributionsMost RecentMost LikesSolutionsInsurance Claim Received in Bank Feed Ive received an insurance claim where the insurer has taken out the excess amount together with the Input Tax Credit. How do I process the transaction so that I can claim back the Input Tac Credit amount through my BAS? Would I manually put the ITC account in the catergory? Ive Put in Gross Amount $5352.23 Minus Excess -$500 Minus ITC -$486.56 Net amount $4365.67 received amount. It doesnt seem to connect with the BAS Reports? Re: Invalid Fingerprint (100014) That is so complicated I have know idea how to do that. It’s so hard to get through on the phone these days to speak to anyone for technical support , is that my only avenue? This reply didn’t come through my email, it usually does if there is a reply j Invalid Fingerprint (100014) I cannot open my company file Account Right Read Only in my library. Comes up with error Invalid Fingerprint (100014)