JulieMac2
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Re: FP: Unused AL - ULT - STP Reporting - shows in MYOB, not showing on Employee STP Payment Summary
Hi Shella Awesome, confirming that has worked. After undoing the Termination Date, send update, I re-entered the Termination Date and re-sent update. All now reconciles as it should. Thank You!92Views0likes0CommentsFP: Unused AL - ULT - STP Reporting - shows in MYOB, not showing on Employee STP Payment Summary
Hello We usually use the Desktop for payroll , but decided to use the Browser for a Final Pay, to see how the Final Pay process worked. In the Web Browser we were given the option of using the Payroll Category "FP: Unused AL - ULT" Checked the Category and appeared to be the same as the Unused Annual Leave Category we normally use, so proceeded to use it. All appeared correct and the employees' details/totals are all correct in MYOB. However now that we are reconciling to the STP reports, this Employee's summary does NOT include these totals at all in Gross Wages or Unused Annual Leave. i.e. his STP Reporting is short the amount of the "FP: Unused AL - ULT, and the associated PAYG paid on that final pay. Is there anyway to have this reporting correctly in his STP Reporting as it should. Note: this pay was done in April, and it does shows on the STP reporting as having reported to the ATO. Have MYOB done something to this "FP: Unused AL - ULT" category so that it is not reporting as it should? Please also note, we have already run our first payroll in the FY26 year, but have not yet Finalised the FY25 year. Thanks JMSolved137Views0likes2CommentsRe: How to print old payslip with former job title?
Hi Celia, I dont think you actually answered Ray's question. Yes, there are a few ways that you can report on what an employee has been paid historically. But when you have to produce a Payslip (say from 6 months ago) it reflects the Current Annual Salary, and not the Annual Salary that was effective at the time. e.g. they were on $65k then and are on $70k now - if you print a Payslip dated Sept 24 when they were on $65k, it shows the Salary as $70k which is not correct. Is there any way I can print the Sept 24 payslip showing the correct Annual Salary of $65k? Thanks Julie50Views0likes1CommentRe: Random payslips not emailing
Hi Ck63 May I ask how you send bulk emails via the web browser - there doesnt seem to be a command centre for Sent Emails, like in the Desktop Version to check what sent and what didnt? I can see how you send an individual's payslip to them in the Web Browser - which thank you, is a lot quicker than using Desktop for resending all those ones that didnt send the first time! :) TIA Julie125Views0likes2CommentsRe: Random payslips not emailing
Earl_HD Good morning Earl I has now been months and still no update on how this matter will be resolved. As you can see there are plenty of users that are experiencing this same issue. I have to add 30 minutes on to each payroll processing to 1. first determine which payslips werent sent, and 2. go through and re-send the payslips.... and they dont all resend the second time, so sometimes this takes three or four attemps to resend. When will there be a solution? Do we get some kind of kind of discount off our monthly subscription to allow for this inconvenience? Thanks Julie183Views2likes0CommentsRe: Random payslips not emailing
Hi Earl The emails dont show as bounced, they just dont send (even though they show as sent on the paylsip in the employees card file) Some are g.mail, hotmail, optusnet. And they are not the same emails from payroll to payroll. eg. I will get a payslip one week, but not the next. That is the annoying bit, because if it was always the same people I would know - but there is not one bit of consistency in what gets sent and what doesnt. Its not chronological, it is just totalling adhoc. Some times 30 of 50, sometiems 35 of 50, etc. I have looked at the "Email Troubleshooting", but as I mentioned above, we dont get an error our a bounce, they just dont send i.e. they are not in the "Sent Emails" listing (and the recipient does not recieve it) I have had my IT guy, and we cant see any issues .... Thanks Julie268Views0likes2CommentsRe: Random payslips not emailing
Hi Earl_HD MartinatGP I had followed the steps re clearing Cache, uninstalling and reinstalling MYOB, and was excited for a good result - but alas :( had payroll yesterday and only 40 of the 52 payslips were sent. And this is just as time consuming, as I have to go through the 40 emails sent, tick them off to see who's were sent, then go back and re-send the 12 that didnt. Next solution please :)286Views0likes4Comments