Forum Discussion

JulieMac2's avatar
JulieMac2
Experienced User
1 year ago
Solved

FP: Unused AL - ULT - STP Reporting - shows in MYOB, not showing on Employee STP Payment Summary

Hello

 

We usually use the Desktop for payroll , but decided to use the Browser for a Final Pay, to see how the Final Pay process worked.  In the Web Browser we were given the option of using the Payroll Category "FP: Unused AL - ULT" Checked the Category and appeared to be the same as the Unused Annual Leave Category we normally use, so proceeded to use it.  All appeared correct and the employees' details/totals are all correct in MYOB.  However now that we are reconciling to the  STP reports, this Employee's summary does NOT include these totals at all in Gross Wages or Unused Annual Leave. i.e. his STP Reporting is short the amount of the "FP: Unused AL - ULT, and the associated PAYG paid on that final pay. Is there anyway to have this reporting correctly  in his STP Reporting as it should.  Note: this pay was done in April, and it does shows on the STP reporting as having reported to the ATO. Have MYOB done something to this "FP: Unused AL - ULT"   category so that it is not reporting as it should?

 

Please also note, we have already run our first payroll in the FY26 year, but have not yet Finalised the FY25 year.

 

Thanks

JM

  • Shella_A's avatar
    Shella_A
    1 year ago

    Hi JulieMac2,

     

    Thanks for the detailed query. If FP: Unused AL – ULT is not showing on the employee payment summary, I’d recommend undoing the termination for that employee, then sending through an STP update event. After that, check your STP reports, and see if everything lines up with their final pay. If it still not showing after, give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

     

     

    Regards,

    Shella

5 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    1 year ago

    Hi JulieMac2,

     

    Thanks for the detailed query. If FP: Unused AL – ULT is not showing on the employee payment summary, I’d recommend undoing the termination for that employee, then sending through an STP update event. After that, check your STP reports, and see if everything lines up with their final pay. If it still not showing after, give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

     

     

    Regards,

    Shella

  • JulieMac2's avatar
    JulieMac2
    Experienced User
    1 year ago

    Hi Shella

    Awesome, confirming that has worked. After undoing the Termination Date, send update, I re-entered the Termination Date and re-sent update. All now reconciles as it should. Thank You!

  • Aygen's avatar
    Aygen
    Member
    3 days ago

    This is happening for 1 employee who resigned in the November, was paid out unused A/L on term, then returned to the company in the following March ie - same financial year?  Is this why the termination pay is not showing?  I am concerned that if I reverse the original termination payment and do as per above advice, will that affect her current leave accruals or anything else?  I have taken out the termination date and just made notes in the Contact Log.  We are using A/right plus.  Thanks,

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 days ago

    Hi Aygen,

     

    Thanks for checking in, and it’s good that you’re being careful before making any changes.

     

    Since this employee resigned in November, was paid out unused annual leave, and then came back within the same financial year, it’s worth double-checking your Payroll Activity report and Payroll Register report first. If the unused leave pay item and amount are showing correctly there, the next step would be to send an update event. It’s also worth checking that the final indicator isn’t still ticked for that employee. If they were already finalised when they were terminated in November, that can stop the updated figures from flowing through properly.

     

    If you’d like a hand going through it properly, you can reach out to our team directly by phone or through our virtual assistant MOCA, which can connect you to our live chat team.

     

    Cheers,

    Princess

  • Aygen's avatar
    Aygen
    Member
    3 days ago

    Hey Princess, thanks for the reply (as I am still on hold with MYOB - been 2.5hrs now).  The payroll activity shows the pay item - unused A/L on termination but the payroll register doesn't - well it shows the pay item but zero balances.  Here is the discrepancy. I went back to the payrun and STP reporting shows that it was 'Accepted' but the amount is not showing in the employee's EOY Summary? 

    I have reversed the payrun and re-entered, terminated the employee via STP then 'undone', sent updates and run '0' payruns for the employee and still no luck.  I am running out of ideas.  Thanks,

    This is my final employee to process.  Your assistance would be greatly appreciated.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home