bug1
Contributing User
Joined 12 months ago
User Profile
User Widgets
Contributions
Bank Feed Stopped working: Account name change or Electronic Payments
Hi all; I stopped receiving transactions in my bank feeds a few days ago, however its status says 'Bank Feed Ready', im wondering if one of the following might have caused it; 1) I had the bank change the name of our accounts. The Account Number and BSB is the same, so i didnt really think about it effecting the feed, but maybe it checks account name as well ? Will i have to delete the feed and add it as if its new ? In the meantime, if i manually import transactions, am i going to get duplicates when the feed starts working again ? 2) I tried to setup electronic payments (without really understanding them) I entered the 'bank file' details and did a test transaction, could that have somehow effected the feed ? I can't workout how to delete the bank's details, the link to enter them only came up because it wasn't working. ThanksSolved133Views0likes4CommentsRe: Leave entitlements wrong
Oh my, i worked out what i did wrong. Employees also get paid a travel allowance based on km travelled. I used to calculate the travel allowance total with calculator app (multiply by $/km) and added that calculated total to the payrun, the last two payruns i have been adding the km travelled in the hours column and letting MYOB workout the total. MYOB was adding the km travelled to the total hours used when calculating leave entitlements. :smileyembarrassed:141Views0likes1CommentRe: Leave entitlements wrong
I think i should have added a 'Leave exemption' for the newly created 'Unpaid leave' (Payroll->Pay Items->Leave->Annual leave Part time hourly) I also might have triggered a bug others had mentioned as hours worked was reduced from 7.6 to 7.5 per day in the timesheet, which i didnt change in the employees 'Payroll details'148Views0likes2CommentsLeave entitlements wrong
Hi; I have a problem with leave entitlements accrual calculating an incorrect value. The employee in question accrued 4.67 hours Annual Leave in the last 'good' pay (- original attachment); The next pay they accrued 21.1h leave for 52.5 hours worked and 7.5h leave without pay (F1); The latest pay they accrued 14.7h leave for 52.5 hours worked and 7.5h leave without pay (F2); The problem correlates with me adding an 'Unpaid leave' category (i thought i followed a guide), but it also effected the other employee in the F1 week only. They didn't have an 'Unpaid leave' event, but it correlates with a 'Paid Public Holiday'. The 'Paid Public Holiday' has the box ticked for 'Automatically adjust base hourly or base salary details', but the 'Unpaid leave' category doesn't. Not sure if i made unintentional changes to 'Paid Public Holiday' when i was adding 'Unpaid leave', or what else i might have done. Appreciate any thoughts ThanksSolved157Views0likes3CommentsRe: Reports not loading
I have discovered i can generate a report with my customised 'PDF style template' if i set 'Page Orientation' to 'Landscape' rather than 'Auto' or 'Portrait'. Would be useful if someone could check if it makes a difference for them. EDIT: hmm, if i edit the 'PDF style template' in an existing report pack (that got past the spinning wheel by using the default), i can then change to a different custom style template when in Landscape mode, and then switch to Portrait mode, and it works as it should. If i try and switch 'PDF style templates' when in Portrait mode of an existing report pack, it doesnt have any effect, but also doesnt hang with the spinning wheel.338Views0likes5Comments