ContributionsMost RecentMost LikesSolutionsRe: Undeliverable Emails Thank you for your reply. I have already tried adding all the MYOB domains in the customers whitelist but that wont help as the MYOB emails are being blocked at a server level so the email wont be received by the user in order for the whitelist to come into effect. I have just spoken to someone who uses AccountRight and they too were unable to email an optusnet.com.au customer. Surely we cant be the only 2 who have been affected? Re: Undeliverable Emails Sorry was not meant to tag Froggy was trying to paste the domain froggy.com.au Undeliverable Emails Getting a whole bunch of bouceback emails from bounce@apps.myob.com All emails contain the same error "Diagnostic-Code: smtp; 550 5.7.1 Policy-DT510: Rejected content policy violation Some of the emails were sent to: @optusnet.com.au Froggy.com.au All started the day after I sent out my monthly invoicing. Re: Invoice number not continuing Don't waste your time. MYOB just mark their own replies as the solution and when you do manage to get a hold of someone to help you their answer is to always do things "manually" if it doesn't work. Till this day I still have to manually edit invoice numbers and enter customers names when sending invoices. And their pricing continues to go up... Re: Customer statement file name and payment options Sorry I cant see any option to suggest a idea? Re: Customer statement file name and payment options How do I do that sorry? Re: Invoice number not continuing Any updates on this one? I didn't mark it as a solution. Re: Customers name not showing in email body This was reported as a bug since the big upgrade a few years ago, and clearly I'm not the only one having this issue. I am not talking about an individual contact, please refer to my original message. Re: Customer statement file name and payment options Any updates on this one? Re: Invoice number not continuing I still have to manually update every invoice. I have already tried jumping up in large numbers in batches of 10 but I still have to manually edit the invoice number,