ContributionsMost RecentMost LikesSolutionsCant open employee card Hi There, there is a back end issue (have had it in the past) where i cannot open an employee card. Every time you click to open it says accountright needs to close. This has happened previously many times and usually i just need to call up and you guys can run a script and fix it on the back-end. normally a quick process. Usually occurs if we select a pay category to 'save for future payruns' when processing a payrun, rather than editing the details directly from an employee card. Would be nice if this didnt re-occur all the time. Note: happens across multiple client files, not just this one. *Please contact me for direct details to correct employee card in client file. Thanks Re: Entitlement Balance report incorrect No, employee hasnt been reinstated. And there are a few employees this affects. Have run a zero pay and it has not corrected itself. Client is asking for accurate reports so this is now a bad look that we cant generate accurate entitlement reports for them. The issue is the CARD has the accurate hours, however the ENTITLEMENT REPORT does NOT. Please assist. Thank you. Entitlement Balance report incorrect Hi, Entitlement balance report is showing incorrect balances for some employees. The balance on report is different to card. No opening balances on employees. Please assist? Re: Pay Superannuation - Pls enter valid Employee Membership Number Thanks! Looks like it went through? will keep an eye on the bank account to make sure it doesnt bounce back. Thanks for your assistance. Re: Pay Superannuation - Pls enter valid Employee Membership Number Hi Doreen, details below; Fund name:COLONIAL FIRST STATE - FIRSTCHOICE WHOLESALE SUPER USI/SPIN:FSF0511AU/FSF0511AU ABN:26 458 298 557 Thanks Pay Superannuation - Pls enter valid Employee Membership Number Hi, Keep getting the red cross and this message when trying to process super via MYOB. Have checked superfund ABN, USI & employee membership numbers all correct. Have processed previoulsy with no issues also. "You need to enter a valid Employee Membership Number for this employee" Thanks SolvedUnable to open employee cards Hi, Accountright crashes when we try and open a few employee card files and therefore can't access employee data. This is part of the Crash report below. AccountRight Application Error Report ===================================== Application Version: 2023.5.1.4 Application File Version: 2023.5.1.4 Incident Id: 4639d6e2-eacf-489a-8e70-90fd61a22762 Time: Wednesday, 12 July 2023 11:57:31 AM Code: Unknown (0) Message: (Unknown): ShowUIView(CardDetail,...,...) Stack Trace ---------------------------------------- 1 : MYOB.Huxley.API.HuxleyApplicationException Have had this issue before, and a script needs to be run on the MYOB file in order to correct this. Please assist.