FormerCustomer
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MYOB is to be avoided, it is a scam
MYOB is probably the worst company you will ever come across. Please please don't buy their products You will see countless google reviews from others saying the same thing. I cancelled my account last year, which they confirmed at the time (all in writing) and they kept charging my credit card for months. Finally last month they admitted fault (in writing), and they said a refund would be processed (again in writing). About six weeks has since passed and no refund. I even got an email today saying they closed the case! This is how they make their money, as they can't compete with Xero etc. Their products and customer service are awful, so they know you will cancel sooner or later. They make the process to cancel as difficult as possible, but even if you are successful in cancelling they will keep taking your money anyway.626Views1like5CommentsMYOB is a scam
MYOB is probably the worst company you will ever come across. Please please don't buy their products You will see countless google reviews from others saying the same thing. I cancelled my account last year, which they confirmed at the time (all in writing) and they kept charging my credit card for months. Finally last month they admitted fault (in writing), and they said a refund would be processed (again in writing). About six weeks has since passed and no refund. I even got an email today saying they closed the case! This is how they make their money, as they can't compete with Xero etc. Their products and customer service are awful, so they know you will cancel sooner or later. They make the process to cancel as difficult as possible, but even if you are successful in cancelling they will keep taking your money anyway.185Views0likes0CommentsAvoid MYOB
MYOB is probably the worst company you will ever come across. Please please don't buy their products You will see countless google reviews from others saying the same thing. I cancelled my account last year, which they confirmed at the time (all in writing) and they kept charging my credit card for months. Finally last month they admitted fault (in writing), and they said a refund would be processed (again in writing). About six weeks has since passed and no refund. I even got an email today saying they closed the case! This is how they make their money, as they can't compete with Xero etc. Their products and customer service are awful, so they know you will cancel sooner or later. They make the process to cancel as difficult as possible, but even if you are successful in cancelling they will keep taking your money anyway.527Views0likes1CommentStill charging credit card after account was cancelled
I cancelled my account last year and MYOB are still charging my credit card every month. I have email evidence of the cancellation. This is clearly illegal. I sent a message through the website but nobody got back to me. I have tried calling but never get through to anyone. I am currently on hold while I write this. MYOB seem to make it as difficult as possible to talk to anyone so they can continue taking your money. Does anyone have any advice? Has anyone else experienced this? Please help! I know I posted this in the wrong forum, but there wasn't a right forum from the list of options.302Views0likes2Comments