mscheurer
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Joined 3 years ago
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MYOB got itself confused
Looks like during the month of May, until I pulled the plug on OIP, MYOB decided to add all payments into the undeposited funds account instead of my transaction account even though it was assigned to do so in the preferences... Upon trying to edit and fix this snafu , I'm told that I can't edit transactions from a previous financial year even though technically it's still the same financial year (its the 29th of June) Lucky I'm finishing the year off manually. Oh, and does anyone have problems with the search function not working intermittently? Some days it won't anything even if I type in the invoice number. Just as well I got a 50% discount for the next year, the basic functions aren't even working reliably.Solved135Views0likes1CommentRe: BPAY Saga continues
Thanks Amanda, yes, I've had access to this feature for while and it does work without a hitch. All we need now is for all the fees and charges to be passed onto to the client for it to be truly usable. As was said elsewhere by one of your moderators, this is something your team is apparently working on so until then my OIP is turned off.47Views0likes0CommentsRe: Online Payments & BPAY
LCrowhurst wrote: Princess_R wrote: Hi T_M_G, Thank you for your post. Once you activate the Online Invoice Payments (OIP) option, BPAY will be included as one of the payment methods available to your customers. Currently, excluding BPAY from the available payment methods is not an option. However, I want to assure you that we've already raised this request with the appropriate team for further consideration. I've also ensured that your post is added to the raised ticket for documentation purposes. If you have any further questions or need further assistance, feel free to reach out. Cheers, Princess i agree...weve also asked for this and get told there is so immedate fix...unacceptable MYOB.....this needs to be fixed asap. Look on the bright side, we have a brand new interface, surely that makes up for the missing functionality... 🙄 Apparently we've been asking for it!75Views0likes0CommentsChanges to MYOB Business
Below is a little snippet from the marketing email from the mothership... We’ve listened to customer feedback and we’re making MYOB Business more user-friendly and intuitive. We’re thrilled to announce a brand-new MYOB software experience, launching tomorrow, Thursday 2 May 2024. I find it astonishing to read that they have listened to customer feedback! I can't find any users asking for navigation to be moved to the left. What's alarming is that the feature we've actually been asking you to implement for years has not been added. Instead all we get is some buttons moved around the screen. Really? Come on... It's about time someone actually gives us a real timeline on this!261Views3likes6CommentsRe: BPAY transaction fees
For transparency, this change does not provide the ability to surcharge or disable BPAY yet, as I know this is your desire, but it will provide visibility of fees. As long as MYOB get their money straight away it's all good. I'm so glad your company is looking after their bottom line, after all it's why we're here, to make sure MYOB is profitable, right?82Views0likes0CommentsRe: BPAY transaction fees
You can find these under the reports within MYOB Business If you go to Reporting > Reports > Online Invoice Payments You then have 2 options: Transaction details and Transaction statements No they don't... at least not for the BPAY fees which is what I was after. The BPAY surcharges are not liste anywhere, not even in the statements which only lists the total for each service but not BPAY...287Views1like3Comments