stroltz
Experienced Cover User
Joined 14 years ago
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Re: MYOB username and password reset
I got my Deputy to MYOB connection fixed by speaking to MYOB support (via chat). MYOB support ran a script on the file to reset the Administrator password on the file. After they ran it I could then connect Deputy using my existing online MYOB account to the file, leaving the password blank.78Views1like0CommentsRe: MYOB username and password reset
I am having the same issue. All of a sudden Deputy has lost the MYOB connection, and I cannot reconnect. It is VERY annoying. I don't know how to fix it. I am out of time, and angry with both Deputy and MYOB. Why do none of the Deputy options reflect MYOB product names??80Views0likes3CommentsRe: API issue with importing from SimPro to MYOB AR
We are getting an error from Deputy when to export timesheets to MYOB in the cloud. "ERROR MYOB Internal Error, Please check if MYOB service is offline now" Post here; https://community.myob.com/t5/AccountRight-Staffing-and/Deputy-timesheet-export-quot-ERROR-MYOB-Internal-Error-Please/td-p/781542 Sounds like the same bug. Not good.Re: API issue with importing from SimPro to MYOB AR
Hi, We can't export our timehseets from Deputy to MYOB. (We are setup for it, and it works every pay cycle) Some of the sheets are in Mybo, but most did not come through. Deupty threw the error; "ERROR MYOB Internal Error, Please check if MYOB service is offline now" And now it's throwning it when we try again. Not sure if trying again will make errors in the data for the sheets that ahve come through already.