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Joined 13 years ago
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Re: New client file setup with wrong year
Hi Gavin, Yes, I understand this is the case but had not had a response to my private messages and unfortunately, can't deactivate the old file without MYOB's assistance. They seem to respond faster to message board messages and I have a client waiting for their work to be completed. Regards, BellaRe: New client file setup with wrong year
Thank you Genreve, I understand that this is the case but I need to have assistance from MYOB to deactivate the old company file - which is what you had done for me before. If I try and create a new file with the same serial number I get a message saying I have already activated the maximum number of company files for this serial number. Could you please assist with deactivating the old file? I sent you the details in a private msg last week. BellaNew client file setup with wrong year
I haven't heard back from a msg sent to MYOB and need help; recently MYOB helped me to set up new files with our serial numbers. I have just started entering information in one of the new company files I created however, but have come upon an issue; the client I am using the new file for needs information entered from June 2019 onwards, but the file won't allow anything prior to the setup of Jan 2023. Is there someway I can change the first year to 2019 financial year to enable me to complete their work?
