Webb1
Experienced Cover User
Joined 13 years ago
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Annual Leave taken not showing
Hi We have a couple of employees that have transferred from hourly to salary and visa versa when we set them up we changed the accural and the category to reflect the change in hours worked. I notice that when a payrun was done at Christmas that the amount of hours that were taken as leave has not shown up on the entitlement report and has not shown up on that employees history. The wrong leave catergory was used but I would have thought that those hours would have shown up as a negative on the report and reflected through to the employees history, but this is not the case. The system does not allow us to remove the old category from the employee. How can we get around this as I really don't want to have to do a manual deduction on their pay Thanks Lisa389Views0likes4CommentsSupplier Discounts
Hi We have a supplier that gives us a discount if we pay on time. Sometimes this works well and other times it doesn't. Trying to get to the bottom of the problem so it works properly all the time. At the end of November we went to pay the supplier and the discounts showed up as they should and the invoices to be paid were reduced by the amount that they were needed to be. All good so far then we go to process the payment and it will only allocate 2 of the 3 discounts, leaving the 3rd discount sitting on the payables report as outstanding. I did go in and reverse the whole payment and assoicated invoices/journals that happen when discounts are issued and then tried to do the payment again but it still only insists on doing 2 debit memos instead of 3. I thought maybe because the 3rd invoice was dated the 30th that it could have been the problem, so changed the date to the 29th, but this still hasn't fixed the problem. I have attached a screen shot of my problem Does anyone have any ideas why this is happening. Thanks LisaSolved755Views0likes2CommentsSuperannuation Payment
Hi I have been trying to process our September superannuation payment since about Wednesday last week but it keeps coming up with the following message. "Whoops something went wrong" "It looks like the service is unavailable right now. Please try again later." I have been trying later but its not allowing me to process. Any ideas what it might be causing this error Thanks Lisa230Views0likes1CommentPayroll Restriction
Hi, I have read the discussions on restricting payroll, but I have an issue where the person I have restricted access to payroll for still needs to pay bills etc. This means when she goes into the make a bank file if all is picked they can see all the employees and how much they are paid if it is on the same day they get paid. Is there a way just to just have pay bills come up. Second if they go into the transaction journal for that day and look at payroll they can look at & open anyones pay for that day. Can we also stop them seeing this. The problem is as I see it if you need them to do certain jobs you have to give them certain levels of access and this then allows them to look in other places to see payroll information. Any assistance would be helpful Thanks LisaSolved532Views0likes1CommentPayables reports not correct
Hi I have a creditor that I know we have paid a certain amount of money to. The Card Transaction Accrual report is correct, but the Analyse Purchases report states an over inflated amount by approximately $100K. Not good as I use this report for my reports. There was a situation a couple of weeks back where the incorrect amount was entered on an invoice and a payment was setup towards it. We realised the mistake and the EFT payment was deleted and the invoice corrected to the right amount and a new EFT payment was raised. The difference is roughly this amount. Can anyone explain what has happened here and how I can get the correct figure reporting in the Analyse Purchases report. It seems to be showing the correct figures in all the other payables reports Thanks LisaSolved503Views0likes2Comments