Gillies
Experienced Cover User
Joined 15 years ago
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Bank Feeds & Reconciliation
I am in the middle of reconciling my MYOB file for February, and 3 of my 5 payroll transactions for February are not showing in 'Your Transactions' to match 'Bank Statement' (please see attached photo). I have checked all 3 payroll transacations have been correctly recorded in MYOB, and they are also showing as 'Accepted' in Payroll Reporting (photo attached). I have completed reconciling my transactions with the Bank Feeds, except for these 3 payroll transactions, so I am unable to complete the reconcilitation for February.108Views0likes1CommentRe: Error Message during Reconciliation
Hello, I have manually entered and recorded the transferred money amounts and have been able to successfully reconcile my accounts, so the problem does seem to lie with the Bank Feed window. I can also confirm that the error message only appears when creating a transfer money from the bank feed window. Kind regards, Lisa147Views0likes1CommentRe: Error Message during Reconciliation
Good afternoon, I asked our IT people to have a look at the problem. They turned off our antivirus program, cleared the cache and unistalled and then reinstalled MYOB, however unfortunately none of these has fixed the problem. Kind regards, Lisa294Views0likes8CommentsRe: Error Message during Reconciliation
Hi, I have followed the instructions to clear the AccountRight cache, however this has not fixed the problem. Interestingly, when I reopened MYOB I was not asked for my email or password. Could this mean that deleting the cache has not registered in my MYOB? I did also shut my computer down after clearing the cache. Kind regards, Lisa311Views0likes10CommentsError Message during Reconciliation
Good morning, I am currently reconciling October using Bank Feeds. All transactions have reconciled, however I have 2 transcations that I need to record as 'Transfer Money' and when I click on this I get an error message (see attached photo). I have tried a few times and the error message keeps appearing for both transactions. Thanks for your help.443Views0likes16Comments