ContributionsMost RecentMost LikesSolutionsCompany file confirmation Hi there, I need help with company file cnfirmation. I have an older MYOB - and tried the phone confirmation first time as the online confirmation is still not working. But it says "the serial number or registration code is incorrect". Please help. Kind regards, Nicki. SolvedRe: confirming my company file Earl can you please help me?! I have posted the screenshots and am desperate to get into my company files. Kind regards, Nicki. Re: Confirming Company file error Hi, Could someone please be of assitance. I am getting the following error: Unable to automatically confirm your company file I have checked firewalls and connection to the internet and no setting have changed. Appreciate any assitance you can provide. Nicki.