sambennett
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Invoice Template MYOBAE
some of the computers in our office have upgraded to a new version of word- auto update, and the invoice template now shows the bpay box at the top of the screen, rather than at the bottom. it still shows at the bottom (in the remittance advice) for computers that have not updated. Any idea how we lock the bpay box in place on the template? The remittance advice on the template appears to be locked and uneditable. Thank youMYOB MAS Reporter logo black
Hi - when we print from MAS reporter to PDF manager - our logo comes up as a black square - this is only happening to half the office and has only just started a few days ago. Logo is under the size limit. If you export report to word and print from pdf to there it works ok. Can you advise what we need to do to fix this? Thank youSolvedentering job code compulsory
when job codes are compulsory in accountright - this doesn't flow through to the browser version. As more users are taking advantage of the efficiencies in the browser, I have more clients using browser only. However one client keeps missing jobs on entries and it is a massive job to go back and correct at the end of the month. You can not find and replace jobs. The ability to make jobs compulsory for each entry would be great128Views14likes2CommentsRe: Tax reports permissions
thank you Syed1 I have contacted support - it looks like it might be an issue with team security applied to certain clients - I have downloaded the spreadsheet that I need to extract which clients are effected from the data base and am waiting on our it provider to help me run it.45Views0likes0CommentsRe: Tax reports permissions
Hi Earl_HD that unfortunately did not work - the two staff members involved have permissions under tax for all maintenance and all smart report tasks and still can't generate the report. They also signed out and back into MYOBAE before they tried. I don't really want to give everyone in the office superuser permissions as I can't find the specific section. Samantha85Views0likes1CommentTax reports permissions
We have a custom tax report under reports- report list - tax 2023, also 2022 and 2021 I am a superuser and reports run ok for me, however I have a basic user that needs to run the reports - can you advise what settings I need to change under Maintenance Tasks permissions to give them access I am assuming I start with Product - Tax then selecting the group I have tried this and it says all reports are accessible. Thank you116Views0likes4CommentsRe: Amending Activity Statements in AE Tax
angelicaapelt - if you are using MYOB AE - go to the right client - go into tax - and click create activity statement on left hand side. Select the tax year, next, select dates and revision number at the bottom of the box. This should work. Regards Samantha3.6KViews0likes0CommentsRe: Amending Activity Statements in AE Tax
Thanks Helen-Z - the creation works inside the tax page just as you described, however when you click on Preparation -schedule - activity statement in tax - it no longer gives you the same options. We are all sorted - thank you Samantha3.8KViews0likes0CommentsAmending Activity Statements in AE Tax
we need to amend a previously lodged BAS in AE TAX. How do we now create the new activity statement? We used to be able to go into Preparation-Schedule and select the option to revise an activity statement. This option is no longer there. When you try and create an activity statement for dates that are already in the system, it locks up and can not be done. Do we have to amend via the portal now?Solved4KViews0likes6CommentsPLS Pre Lodgement rejection error
When trying to complete a pre-lodgement check on a clients business activity statement with an installment % at T2 - the following errors are received- even though the ATO prefill details have not been altered. The system wants to remove the instalment amount in the BAS - is this a known error? What should we do? RETURNS REJECTED Errors Code: CMN.ATO.AS.EM023 Fields: Summary: You must select a reason for the variation at T4. Details: Code: CMN.ATO.AS.EM060 Fields: Summary: 8A was reported as 2729 and will be corrected to 1692 Details: Code: CMN.ATO.AS.EM060 Fields: Summary: 9 was reported as 2006 and will be corrected to 969 Details: Code: CMN.ATO.AS.EM060 Fields: Summary: 5A was reported as 1037 and will be corrected to 0 Details:Solved3.6KViews1like5Comments