Barney34
Experienced User
Joined 12 years ago
User Profile
User Widgets
Contributions
Re: Selected Forms field missing when emailing.
I have now managed to clear the cache after searching all over for the steps. Confusing as versions 2021.1 and after are not visible (eg: V2023.4.0) They are now plonked under 'current'. Having completed clearing cache and closing and opening date file twice, there is NO change. Very frustrating waiting for replies and still not working.635Views0likes3CommentsRe: Selected Forms field missing when emailing.
I'm sorry but that is not a solution. You are tellling me what has always been available eg: default form. I thought my post was quite clear but maybe not. I've been using MYOB since 2000. My question was 'why has the option to select the desired form now missing when emailing'? I know how to work around it, but the time it now takes is onerous. In my opinion this updated version has taken a step backward, not forward.696Views0likes6CommentsSelected Forms field missing when emailing.
Hi there, Looked all over. Since upgrading to 2023.3 The option to choose which template I want is missing. The 'selected form' option no longer appears when emaling. The system automatically emails my client an invoice when I want it to be a quote. Yes I have prepared a quote. Using Microsoft Outlook email program. Look in sent box and the subject says 'quote' but when i open the pdf, it has been sent as an invoice. My solution was to edit the preferred printed form: option in the customer card 'selling details' tab . surely I don't have to go about this option when I then want to send an invoice? Now that would be going backwards. My question is: Why is the 'selected form' option no longer active?Solved