How to process customer return for one business against another invoice for company owned by the same person
Hi, A customer paid an invoice twice. I created a customer return for this payment, and they have asked for it to be credited against an invoice for another business (different contact within MYOB) that we also do work for, that they happen to own. How can I do this? The difficult part is that are currently no outstanding invoices for the original business who paid twice, and the invoices for business number 2 do not show up when I go to the “Process Customer Returns” page. I would appreciate your help. SunnySolved
Accountright 2020.2 Issue - Can't Apply Credits to Sales "Settle returns & credits"
Hello, Since we upgraded to 2020.2 (online) whenever I try to apply a credit to a sale it doesn't list the unpaid invoices in the "Settle returns & Credits" screen. I checked the sales register and both the unpaid and credit invoices are under the same customer. I need this working ASAP - please help? TamaraSolved1.2KViews0likes2Comments