Payroll Activity Summary vs Payroll Register Summary report
Hi Everyone As it is the end of the payroll year we thought we do an overview of two key payroll reports that are great to use at the end of the payroll year. These can be used to ensure that you have the correct values ahead of preparing your payment summaries. If you go to Reports>>Payroll>>Employees you have two reports; Activity Summary and Register Summary. Both reports do appear identical but are drawing their information from two different locations. The Payroll Activity Summary report is looking at the actual Payroll transactions recorded in payroll, whereas the Payroll Register Summary report looks at the employee’s card – in particular, the Payroll History section of the Payroll Details tab. Ideally, both of these particular reports will match as the payroll transactions recorded will match up with the employee’s card. What if the Payroll Activity Summary and Register Summary reports don’t match? If these particular reports don’t match it is likely that the card history has been updated manually. To get them to match do follow the below instructions: Run the Activity Summary and Register summary on a per month basis, to narrow down the month(s) that the reports don’t match Once the month(s) have been determined where it doesn't balance, check the payroll transactions in those months to ensure that they have been recorded correctly When that has been checked navigate to the pay history section of the employee's card -Card File>>Cards Lists>>Employees>Select the relevant employee's card>>Payroll Details tab>>>Pay History (left-hand side) Select to Show pay historyfor that particular and overtype that value to be same as the payroll transaction recorded Rerun the relevant reports to ensure that they do match. Once you Activity Summary and Register Summary reports do match, you are in a great position to prepare your payment summaries.11KViews2likes0CommentsSingle Touch Payroll (STP) Connection Troubleshooting Steps
If you are getting an Unable to Connect error when using STP or a Something's gone wrong at our end message with STP, there are 2 instances this normally happens with: 1. When you're running through the Readiness Check. 2.When you're setting up STP. If it is happening when you're running the Readiness Check, or Checking Payroll Details, it most commonly relates to the Internet connection, try restarting your Router and try again. If this fails, try flushing your DNS Cache on the computer To Flush the DNS Press the Windows Key on your keyboard Type in: cmd In the list of results, right-click on cmd.exe and choose Run as Administrator A command prompt window should appear At the flashing cursor, type in: ipconfig/flushdns Hit Enter on your keyboard and a confirmation message should be displayed - If not, retry steps 4-5 and ensure the command is typed correctly After the confirmation message, close the window Close AccountRight then re-open the software Firstly, you'd want to check that the version of Internet Explorer on your computer is Version 11, the latest version. Once updating that, close and reopen AccountRight and attempt to open this screen. If no changes, follow the steps below (Ensuring you restart AccountRight after each one) Ensure you are using TLS 1.1 & 1.2 in Internet Explorer Open Internet Explorer Click onto the Cog in the top-right Go to: Internet Options → Advanced Tick Use TLS 1.1 Tick Use TLS 1.2 Click Apply and then OK Close AccountRight then re-open the software Reset IE default settings Open Internet Explorer Click onto the Cog in the top-right Go to: Internet Options → Advanced Click Reset to restore the Advanced Settings Close AccountRight then re-open the software Clear the Internet Explorer Cache Open Internet Explorer Click onto the Cog in the top-right Click Internet Options Click Delete on the first tab Delete Browsing History (Temporarily files and cookies) Click OK to begin deleting this Close AccountRight then re-open the software Add as trusted site in Internet Explorer Open Internet Explorer Click onto the Cog in the top-right Click Internet Options Go to the Security Tab → Trusted Sites → Sites Add: https://*myob.com Close AccountRight then re-open the software Can you try on a different PC? If you are online, try the file offline Go to: File → Work offline (Check out) If you are the Owner/Administrator, you can continue to check out the file One the checkout process has completed, attempt to go use STP again If this is successful, you can then check the file back: File → Work Online (Check in) Flush the DNS Press the Windows Key on your keyboard Type in: cmd In the list of results, right-click on cmd.exe and choose Run as Administrator A command prompt window should appear At the flashing cursor, type in: ipconfig/flushdns Hit Enter on your keyboard and a confirmation message should be displayed - If not, retry steps 4-5 and ensure the command is typed correctly After the confirmation message, close the window Close AccountRight then re-open the software Try setting Internet Explorer as the Default Browser Navigate to Settings. You can get there from the Start menu. Select Apps Click Default apps in the left pane Click Microsoft Edge under the "Web browser" heading. If there's a different default browser, you'll see that program's icon under "Web browser" instead. Select the new browser (ex: Internet Explorer) in the menu that pops up You'll see that your new selection is now listed under "Web browser." Close AccountRight then re-open the software Enable Access Across Domains in Internet Explorer Open Internet Explorer Click onto the Cog in the top-right Click Internet Options Go to the Security Tab → Trusted Sites → Custom Level Enable: Miscellaneous → Access across domains Enable: Miscellaneous → Launching programs and files in IFRAME Close AccountRight then re-open the software Lower the Security Settings in Internet Explorer Open Internet Explorer Click onto the Cog in the top-right Click Internet Options Go to the Security Tab → Trusted Sites → Security Level for this Zone Set this to Low Click Apply then OK Close AccountRight then re-open the software This next option may have other potential security risks if actioned, speak to your IT person if unsure In Server Manager, under local server turn Enhanced Internet Explorer Security Settings 'off' If none of the above steps work you will need to contact an IT professional to further look into this error. Still having troubles? Let us know by Starting a Post and write down the details of the issue and we'd be happy to help4.5KViews0likes0CommentsYour withholding payer number must be in the format 00 XXX XXX XXX
Hey does anyone know what I am doing wrong? Upgraded file from V19 to ARL. Cant set up Payroll Tax or save get this message. Tried 002346722 - 2346722 - 023464722 nothing works? Even tried 1111111111 to see if I could at least save my changes. Tried leaving blank. I can't save my changes anyway I go. Also will not allow me to add spaces.Solved3.9KViews0likes3CommentsDeducting Monies in Lieu of Notice
When processing an ETP, you're usually PAYING the employee monies in lieu if they were terminated by the company, and so we assigned the Monies in Lieu of Notice payroll category to W1 in the Activity Statement fields. Under our EBA we are able to withhold monies in lieu of notice when an employee resigns without giving appropriate notice, so this is a DEDUCTION rather than a payment. We processed a termination pay recently where no notice was given and entered a negative amount against the Monies in Lieu of Notice category. When lodging the May IAS, the W1 amount calculated has not deducted the Monies in Lieu of Notice (see breakdown on the attached Payroll summary report). Do I need to create a Payroll Deduction (so it is included as a W2 withheld amount) rather than using a negative amount in the Monies in Lieu of Notice Wages category so it will be recognized by STP?Solved1.3KViews0likes5CommentsTaxes - Variation
Hi, I have had a request from an employee to update their tax witholding as follows: Claim tax-free threshold:Yes Additional withholding percentage:2.00% Education loan withholding:Higher Education Loan Program(HELP) Medicare levy variation:No variation There is no option in MYOB to do this, it can either be - Tax-Free Threshold + HELP - this option doesn't allow me to enter in an additional witholding variation rate. OR Withholding Variation - this option doesn't allow additional tax-free threshold + HELP Can someone please assist/advise on what I need to do? Thank you!Solved1.3KViews0likes3CommentsHow do I setup and process Employer funded Paid parental leave
An employee is going to receive government paid parental leave and the employer will kindly pay a top up pay as well. I know how to set up for the government Paid Parental leave (liability,income and expense accounts) but my question is how do I setup for the employer funded payments? Should I have 2 different Payroll categories eg: PPL -govt and PPL-employer? Then to process the pay do I have 2 wage categories ie: PPL-govt and PPL-employer Is it correct that the govt one would need the 3 accounts (liability,income and expense accounts) and the payment top up would be set up like a bonus and come from the gross wages account? I look forward to a response :)Solved1.2KViews0likes1CommentMaking a one off additional employer superannuation payment above the superannuation guarantee
Hi, I have a question on some additional employer superannuation payments that we just need to make as a one-off prior to year end. I have read the below link: Additional superannuation contributions - MYOB AccountRight - MYOB Help Centre But given that all other normal wages payments have already been made to the employees, should I simply process the payments through the bank to their superannuation funds and then report in the year end Reportable Employer Superannuation Contributions when finalising the pay year ?? Eg , If employee X is given $10,000 as an additional employer super contribution on top of the standard 10% superannuation guarantee that they have already received,do I simply report it per below link and pay it to their super fund? Payment summaries: Reportable employer super - MYOB AccountRight - MYOB Help Centre Cheers, Steve322Views0likes1Commentincorrectly paid wages in bank but correct in myob
Hello community I correctly paid wages in Myob but uploaded the incorrect file to the bank (the payroll file from week before) and this resulted in employees being paid the incorrect amount. I worked out the nett difference and immediately paid the underpayments through payroll clearing account and so between the two payments , this should clear those up. However with the overpayments , do i work out the nett overpayment and just deduct from next pay - most are relatively small amounts of about $60 but what payroll category would i put it under as it was an overall payment not an overpayment in hours or category There are 2 employees who shoud not have been paid at all - for those 2 do i record a normal pay and report to STP even though they werent entitled to it and then deduct the amount from next pay - those 2 are easier in that i can just replicate the pay from the week before? im confused help!234Views0likes1CommentSingle Touch Payroll Error message: Something went wrong at our end。
Hi, I got this error message "Something went wrong at our end, Sorry about that. You'll need to come back later and try again." when I try to lodge an STP pay run, and I have tried going to the Payroll Reporting Center to send the information, but the same message pops up. How could I resolve this issue? Cheers.234Views1like1Comment