Bank Feed out of balance, but Bank Reconciliation IN balance
Please help. My bank feed is "out of balance" (see picture from old similar post) exactly like this. However, my bank reconciation is perfectly balance. How can this be possible? Please don't tell me to follow the steps to find the problem in my bank reconciliation - my bank reconciliation is fine. It is only here in "bank feeds" that is shows an out of balance amount. Please help! TassinSolved629Views0likes1Comment
Bank Feeds: Hiddden transactions
Hello, If I hide an item form the back feed because it has already been manually reconciled, does this still need to be cleared somewhere? Or can it stay hidden in perpituity? My former bookkeeper is telling me hiding them created balancing issues on my balance sheet? She claims hiding them "sends them to the balance sheet where they then have to be journaled out"? Is this correct? Regards.194Views0likes1Comment
After I installed the latest update to AccountRight, the Rules and Bank Feeds no longer work.
Last week I updated my Account Right and since then TWO THINGS - Rules and Bank Feeds are unusable. So I tried the online Contact (i.e. I made a "Support Request"). I feel like maybe a computer program is answering these Support Requests because the answers they gave me were of no help whatsoever. You put your Support Request in and they come right back to you - with nothing helpful. You're trying to think about how to deal with their nonsensical "help" and then you get an email saying since you haven't replied in, possibly 2 hours, they're closing your case, and you should put in another Support Request. So, * , the MYOB Trust Pilot whisperer, he said to try the MYOB Community. So here I am. THING ONE - RULES When I look at my Bank Feeds now, in the middle column, they all say, "Find New" Usually there are many that say "Approve". I can see that I have Rules that should be being picked up, but they aren't being picked up. When I go into Manage Rules and, under Description, I make the top line which is called "the exact word or phrase", well I make it an exact word or phrase that's on the transaction on my bank statement. I always refresh (Green swirly arrow) the Rules and the Bank Feeds, but the Rule is not picked up anymore. It still says "Find New". THING TWO - BANK FEEDS Transactions that definitely should be in my Bank Feeds are not there! I've never had that happen before! And then when I click on Get Bank Transactions, it says there aren't any new bank transactions, even when I know for a fact that there are. The latest Bank Feeds are dated 16.2.23. Perhaps that's the date that I did the latest MYOB update? When I go to my online bank, I can see that there certainly are new transactions since 16.2.23. And I can see that in the middle of the Bank Feed, there should be about 6 or so transactions that are on the bank statement, but they are missing from the Bank Feed.627Views0likes6Comments
Automatic Allocation of Bank Feeds
I have noticed that since the last upgrade we now have deposits to our bank account being automatically allocated to open sales invoices that we have in our system. Ordinarily this would be considered a good thing because it saves time matching deposits to your sales invoices, my problem is that we operate a business where the vast majority of our invoices are prepared on behalf of other businesses and we need to know when each invoice has been paid so that we can forward the payment on to the other business. We don't have any rules set up to automatically allocate bank feeds to sales invoices so I am guessing this a system wide upgrade and I am wondering if there is a way to turn this functionality off for our business. ThanksSolved2.4KViews0likes4Commentshow to record banked cash and cheque multiple clients
Hi everyone, Hoping someone can help me out. So the other day i banked some cash and a cheque at the same time. Unfortunately both deposits were from different payers. I usually record payments/deposits through bank feeds so when I go to record ''receive payments' , I obviously can't select 2 different customers. After a bit of research I read about recording them to an 'undeposited funds' account and I understand how that works and is fine expect I can't select this option when I go to 'receive payments' as this greyed out. How do i change this so I can record correctly? Thank you for your help in advance. TashSolved802Views0likes2Comments
Bank Feeds
New to Bank Feeds. I have a deposit whose decription has come thru as CBA followed by the business name (eg CBA Eggs Galore Co.) I have an invoice I've done as Eggs Galore, the amount is the same but dates are different. When I click on "Find" I change the dates but it will not find a matching invoice. Is this because Bank Feeds is looking for the name CBA Eggs Galore Co. and I have the company name as just Eggs Galore. How do I get it to find the invoice?Solved815Views0likes1Comment
Old Unused Bank Feeds
Hello, We registered for Bank Feeds back in 2017 but clearly haven't been using it. I am now wanting to enforce this process but how do I clear the old records? The transactions have already been offset but showing up in the feed. I clearly can't link them as already linked if that makes sense? How do I reconcile all effective now and clear to do things right in the future? Do I just reconcile current and then say they are all done in reconciliation and enter the correct balance?Solved1.4KViews0likes4Comments
