Setup: Reduce Latency
I have read a couple of other threads concerning the latency issue encounted with AR Live. It appears to me that with every action performed, AR is connecting to the servers to download and upload information. Simply inputting a sale can take an excesivley long time as the program connects to the cloud servers to get a list of items (along with ancillary information connected with that item) before you can select an item. Once the sale is input, and the "record" button is pressed, the program uploads this information straight away - while the user sits in front of the computer like a chump not being able to do anything until the information of that sale has been uploaded. Wouldn't it be an easier idea to make the upload in a background thread? Record it onto the disk first (which doesnt take long) and sync with the cloud server in the background enabling the user to continue using AR without interruption? So my suggestion is to make the syncing a background process enabling the user to continue using the system while the upload is happening. FYI my system is less than one year old with an i7 processor, 8gb RAM, and AR installed and working off an SSD. We use ADSL2+ internet with only 2-3 other devices using the network at any one time. Thanks "Accountright Live latency issues"
Cloud: Prompt to check-in file when exiting company file
It would be nice to have the option to prompt the user to check in the file, if it is already checked out. This will remind the user the file is still checked out when exiting AR, so they know it needs to be checked in if they do access it from a different site. "Check In Prompt"
Cloud: Disable security notifications
In a recent update to AccountRight a new security feature was added where the Owner / Administrator on the file receives notifcations when changes are made to the file. The ability to turn the notifications off wouldbe fantastic. WhenAccountants and Partners have multiple wholesale files on AccountRight and changes get made in the files by their clients then this can trigger a lot of extra emails to alreadyy busy inboxes. "Ability to turn of security notifications'
Backup: Disclaimer that company files in the cloud still require user backups
I have spoken with quite a few users who think that if their company file is online they no longer need to back it up. Perhaps MYOB could include in the instructions for online set up a disclaimer to the effect that having your company file online does not replace the need to back up. "Backing Up Online Company Files"
Cloud: Make AccountRight Live fully browser based
Hi, I used to work for ESR. (www.esr.cri.nz ) . They are contracted to the Ministry of Health (as one of their main clients). They originally had a desk top version of EpiSurv (their database / reporting tool so Public Health Services can report and follow up cases and outbreaks of notifiable diseases). While I was at ESRthey moved EpiSurv to a web browser application. Note that only the PHS involved (and their approved users) can see the details of their own particular data. (Security is very tight. I understand they have to get through two totally separate servers). The advantage of all this is that ESR maintains ALL the updates to EpiSurv. The Public Health Services NEVER EVER have to worry about having to update "their" EpiSurv. They no longer have to download any updates to the programat ALL. All they concern themselves about is whether or not they have a good stable internet connection - which ALL businesses, large or very small have to have these days anyway - and definitely not just for accounting purposes. When is MYOB going to do the same thing as ESR did many years ago and as I understand Xero did a while back? Get with the times MYOB. By FAR the vast majority of people's complaints do seem to be about the troubles they are having updating AccountRight Live. "Make Account Right Live Fully Web Browser ONLY Based"Cloud: Retain Prompt for Backup when closing preference when uploading
I've been upgrading a few files from Classic 19.14 to Online AR 2017.1.1 and notice that simple preferences like file set to remind to backup are lost. Are you able to have a look at this as my concern is, based on speaking with clients, is that they think when a file is in the Cloud they no longer have to worry about backups (like Xero). Thanks "Preferences when upgrading from v1914 to AR" Moving file to cloud will check preference, either through upgrading or local move to online. Check out file upload retains setting.
