2FA
When setting up additional two-factor authentication (2FA), please can we have a button so we can select which method is our preferred method. My preferred method is email but MYOB now only allows 5 minutes to enter the code (it used to be 1 hour) and sometimes my email can be a bit slow and I miss the time window to log in. I added SMS as an additional 2FA method, for the infrequent times when my email is slow, but MYOB always makes SMS the preferred method. I contacted MYOB Support (case #02176550) and spent over a month disabling then re-entering SMS as per instructed, only for SMS to always come out as the preferred method. I job share so now I face the dilemma: either get woken up on my days off with SMS codes until work colleague can "try another method" or risk not being able to log in at all when my email is running slow. This should be an easy fix, should it not??
Upload documents to existing receive money transactions
Hi, it has been suggested by a MYOB Moderator that i add a suggestion as what i would like to do is not available in desktop or browser. I use desktop MYOB as i find it friendlier, i have access to the browser and i do use this for some reports and my fortnightly Payroll. I created a receive money transaction in the desktop and i would like to add a pdf to this entry. I can not do this in MYOB Desktop and if i go into the browser it wants me to create a new entry. I have gone into Find transaction and clicked on the reference number of the existing receive money but there is no option to add here either. I did a search on this request before i asked the question to the community myself and it appears this was asked two years ago as a request so i am not the only person :) Appreciate the opportunity to request an idea.
Invoice Number Sequence
We are currently AroFlo across our business operations. We have four business units, three of which generate invoices through AroFlo, while the fourth operates solely within MYOB. At present, when invoices are imported from AroFlo into MYOB, the invoice number sequence in MYOB is automatically updated to follow the numbering from the imported invoice. This results in the next invoice created directly in MYOB using an unexpected sequence, which creates confusion and inconsistency in our internal processes, particularly for the unit that uses MYOB independently. We would like to suggest that MYOB provide an option to disable or override automatic invoice number sequencing when importing or entering invoices. This would allow businesses with multiple invoicing systems or workflows to better manage and maintain consistent numbering per business unit.AccountRight Bank Feeds - In the Spend Money menu could there be an option to use a Recurrent Transaction ?
Situation at present: I go to the Banking command centre and select Spend Money - then select Use Recurring Transaction, find the payee and record the new instance of that payment (e.g. my monthly phone bill). Next, I go to Bank Feeds, find the payment (often a direct debit) and match it to my new payment. To save time, when I go into Bank Feeds - Spend Money, could there be an option to open the Recurrent Transactions list and select a recurrent transaction, to allocate the Bank Feed payment ? (Kym in Palmerston, outer Darwin - a MYOB Certified Consutant since 2007 and AR user since 1995)
Categorisation Template have option to Include GST
Hi, When creating a Categorisation Template for allocating Bank Transactions, there should be an option to have the dollar amount entered in the template to INCLUDE GST, rather than EXCLUDE it? Currently it excludes GST, so I have to add GST when entering the dollar amounts, and this creates extra unnecessary admin time. Thanks. (based in NZ)Email notifications to myob administrator
I understand that MYOB has a function whereby some changes to the company's MYOB are notified by email to the MYOB owner. Suggestions as follows: - expanding this notification to administrators as well, or having the option to notify administrators as well. - having a list of what kind of changes to the company's MYOB file are notified, for example, changes to supplier payment details or the company's bank account details.
Allow changes to entries in locked periods with a password override per transaction instead of having to unlock the period through settings
There are sometimes legitimate reasons why something needs to be changed on a transaction in a locked period. It's all well and good going in and changing the locked period date to an earlier date to allow this, but I've lost count of the number of times I forget to go back and change it back to the correct date after making the change. If we could just type in a password to override the warning for the specific transaction, it would be soooo much more secure, and noone else could accidentally slip a new transaction through while the period is unlocked. This would need to have a separate permission in user role setups - unlike the generic access to "preferences" as a whole so we can REALLY keep this permission locked down to the bare minimum number of users.
