MYOB Online Backups - Clarification Required: Duration & Retention of Backups
Dear MYOB I’ve only recently become aware that I can no longer download my own company file backups. It appears the only option now is MYOB’s online backup system. This is extremely concerning for me, and I need clear, definitive information about how MYOB handles long‑term data retention. When I review the “Restore from online backups” section, I can see MYOB is performing automatic backups approximately every two weeks. My list currently goes back to January 2026. I need answers to the following: How long are back ups stored for? I need a definitive retention period - not a generalised statement. Are all back ups (including auto backups) retained for the same duration? Are all backups always accessible through the “Restore” menu, or is there a time limit after which older backups require a different method to access? If older backups eventually fall out of the Restore list, what is the process for retrieving them? I have a company file more than 12 years old and have always kept annual backups stored locally. I am very concerned that I am no longer in control of my backup data. I need to be confident that in 10 years’ time, if I need to review data from 2026, I will still be able to access it. How can MYOB guarantee long‑term availability of historical backups? I have previously needed to access old company files for ATO matters and other legal requirements. This is why long‑term, reliable access to historical data is essential. I need assurance from MYOB that: My data will remain available long term, or I can securely store my own backups as we have always done. At the moment, I am very concerned about this change and need clarity and assurance from MYOB regarding data retention and long‑term access. Thanks
MYOB Backups
Hi I've noticed that the latest version of MYOB 2026.5 no longer has the facility for a local backup. This is problematic for some of my clients as they want to have their own backups on their local servers. They are paying for their subscription & believe they are entitled to take their own backups. We were able to tick the box the enable local backups & then untick to have MYOB also backing up the file. Where is this option now?