Non admin windows users cannot email remittances from Myob Exo
Users are using rdp to access terminal server and use exo, which is located on another server. If the user is an admin user on the TS, they can email creditor remittances. If they are not an admin user, they are not able to email. Previously this issue was fixed for them with a script to amend permissions and policies but we do not have access to the script. Email is set up with smtp on exo config. Has anyone else encountered this and would you be able to advise what settings and permissions need to be configured to allow non admin users to have the necessary privileges and permissions to email, so that Exo will see this.7Views0likes0Commentspayslip and invoice emails not sending
I am having issues with emails not sending again today. Had the same issue with pay slips not recieved by several employees last week, and thought this was resolved. Today only some of the payslips were able to be sent and invoice emails were not able to be sent either regardless of domain. I have employees and customers contacting me when they have not received their expected email. This is very unprofessional. Please help ASAPSolved496Views1like1CommentEmployee payslip emails bouncing
I have an employee to which I can send direct emails and get responses but his payslips from MYOB are bouncing back. We have liaised with the employee and their email address is correct and they are able to receive emails from our work emails. The below is the message that we have received: Sorry, email delivery was unsuccessful. Diagnostic-Code: smtp; 550 5.5.0 Requested action not taken: mailbox unavailable (S2017062302). I have seen other threads for this but cannot add comments as they are closed. Can someone from MYOB please check if his email has been blacklisted?328Views0likes1Comment