Kathy2
2 years agoExperienced User
payslip and invoice emails not sending
I am having issues with emails not sending again today. Had the same issue with pay slips not recieved by several employees last week, and thought this was resolved. Today only some of the payslips were able to be sent and invoice emails were not able to be sent either regardless of domain. I have employees and customers contacting me when they have not received their expected email. This is very unprofessional. Please help ASAP
Hi OnBalance,
Can you please send me a private message with the below information so I can take a look into this for you:
- Serial number
- File ID of the file (This can be found by going to Help > About MYOB AccountRight)
- Screenshot of the Process payroll window
Update: Script has been run over the company file to resolve this