Forum Discussion

afterhours's avatar
3 months ago
Solved

Fail to send invoice

I have seen that other 

People are having same problem 

Came to solo for unlimited  invoice 

But only could  send 5 

Had to go back to free app to send rest 

First  time users  not happy 

 

  • Hi afterhours​
    I'm so sorry that we missed this earlier! I just dug it up and realised that we left you hanging.


    We have a system in place to make sure that people can't send hundreds and hundreds of messages via SOLO—it's mostly a way to keep things secure for you and other people.

     

    Looks like that system has gone a little crazy and shut things down at five messages, definitely not good enough. 


    The good news is we did escalate this to the team as a matter of urgency, as obviously you could easily send five invoices when you're checking off the day's work.


    If you'd be so kind as to try again and let me know if you're still stuck, I'll go take another look and make sure your account is good to go for it as far as invoices so you can make it rain! 

1 Reply

  • Hi afterhours​
    I'm so sorry that we missed this earlier! I just dug it up and realised that we left you hanging.


    We have a system in place to make sure that people can't send hundreds and hundreds of messages via SOLO—it's mostly a way to keep things secure for you and other people.

     

    Looks like that system has gone a little crazy and shut things down at five messages, definitely not good enough. 


    The good news is we did escalate this to the team as a matter of urgency, as obviously you could easily send five invoices when you're checking off the day's work.


    If you'd be so kind as to try again and let me know if you're still stuck, I'll go take another look and make sure your account is good to go for it as far as invoices so you can make it rain!