Invoices not sending
Hello, have had a really strange issue occur today. Emailed a whole load of invoices off this morning via MYOB, a large portion go to a colleague at another desk. She received the invoices with no issues yet after a few minutes the emails disappeared from her inbox. They are nowhere to be found - we checked all other email folders in her emails and they have literally disappeared (very strange)
I then tried to resend the invoices but they didn't go through at all this time yet they appeared in the "sent Emails' as if they have been sent. I tried to resend a third time and again they came up on the 'Sent Emails' but they have not appeared in her inbox, it's now been several hours since we tried.
Has anyone else had any issues with this? Is there an outage or issue we are not yet aware of?
Thanks
GCCLFinanceJust something else to check that caught us out in the past, if they are going to spam suddenly, and if you're using outlook, there's a setting somewhere in the junk options, to 'automatically delete email flagged as junk'. I can't imagine why anyone would want to turn that on, but it somehow got turned on for one of my colleagues and anything outlook thought was spam disappeared completely. Took us ages to work it out.