Payslip emails not sending - possible blacklisted email addresses?
Good afternoon MYOB support, I tried sending this post under the wrong category (NZ Payroll) and it was marked as spam, so I will try here. Our payslips are randomly not sending. Each week, different employees are not receiving their payslip. There appears to be no obvious pattern to the email domains or email addresses not showing up in the Sent Emails screen. Those employees not listed in that screen are reporting that they are not receiving their emails. This has happened ever since we started our new data file in August 2023. My email address is one of those affected. Is it possible that email addresses are randomly blacklisted by MYOB each week? See the following threads for similar problems: Solved: Possible Blacklisted Email - MYOB Community Re: Emails Bouncing due to blacklisted - MYOB Community Please assist me on a one-on-one basis so that this error can be solved permanently. I prefer a phonecall or email, rather than using this site. Thank you,
