online tax

20 Topics

MYOB Practice Tax - Slow & Laggy
Have just started using MYOB Practice Tax and have done a couple of individual returns in it and I am ready to throw my computer across the room with how slow & laggy it is doing a return online. I start typing something into a schedule and it then slowly one letter by one letter appears on the screen. If I have made a mistake I then have to wait for what I have typed to slowly scroll across the screen and can then watch as it slowly deletes letter by letter. Then if I want to move to the next box I need there is a 5-10 second delay before I can type anything. Trying to use a drop down menu is another 5-10 second delay for the drop down items to show up so I can select something It is driving me mad. Is anyone else having problems with it being stupidly slow or is it a problem at my end. As we have superfast internet I don't see how it could be a problem at my end. It is taking me half an hour to process an individual tax return (mainly due to having to wait between every single thing I do for MYOB to catch up) that would normally take 10 minutes tops if that.
Beck25
1 year ago Place Australian Tax
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6likes
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Online Tax Return Summary Shift/F2
Hello, I am a manager as a part of my job I review staff tax returns. Is there a summary of the tax return (with the previous year comparative & items completed) on the online tax program like the AE Tax Shift/F2? This report is invaluable for a review purposes as it shows what fields were completed last year and what has been missed this year. I could understand if this is not available in the transition year to online but ongoing it should be a part of the online tax program. Thanks SR
Solved
CA99
1 year ago Place Australian Tax
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2likes
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Great News! Extended Hours for EOFY Support!
Hey everyone, We know the End of Financial Year (EOFY) can be a busy time, and we want to make sure you have all the support you need! For those who might not have heard, we've extended our opening hours to give you even more flexibility during this period. That's right, we're open longer to help you with any last-minute queries, support requests, or assistance with installation of the new 2025.0 update! From the 28th of June to the 20th of July we are open Mon-Sun. Please see below for our contact hours for phone and chat during these dates: Phone: Mon-Friday 9am-5pm Sat-Sun 9am-5pm Chat: Mon-Friday 9am-7pm Sat-Sun 9am-5pm You can find all our updated contact details and extended hours on our Contact Us page or you can access our new chat bot MOCA via MYOB Practice or now from within AE/AO with the new 2025.0 update! Please visit this page on how to chat with us via MYOB Practice. Wishing you a smooth and successful EOFY! Cheers, Aiden from MYOB
AidenC
1 year ago Place Australian Tax
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2likes
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Activity Statement creation issue
today we cannot create AS in MYOB Practice. It stops when system trying to get the period for the AS.
Solved
EGC
1 month ago Place Australian Tax
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1like
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Foreign Pension UPPs
I have clients where one spouse has more than one UK pension. They are entitled to the 8% UPP on their state pensions. Each pension is entered separately. On the form itself I get the correct allocation between pensions with a UPP and those without but I keep getting an error that the UPP is incorrect. There is this note at the top of the foreign pension schedule but other than adding the pensions separately which I have done there is no "Add section". Don't include foreign pensions or annuities with or without Undeducted purchase price amounts in the same section. If you have more than one type of pensions or annuities, click Add section. I then get an error saying that the UPP amount is incorrect. On the spouse's return where there is only the one pension I do not get an error. Deductible amount of UPP of foreign pension or annuity is incorrect CMN.ATO.IITR.730356 When the sum of all foreign pension or annuity assessable amounts in the Income Details schedule (Foreign pension or annuity gross amount less Foreign pension or annuity deductible expenses) is positive, the Deductible amount of UPP of foreign pension or annuity must equal the lesser value of the sum of all adjusted Foreign pension or annuity undeducted purchase price amounts or sum of all foreign pension or annuity assessable amounts; Otherwise, the Deductible amount of UPP of foreign pension or annuity must be set to zero. Note: The adjusted Foreign pension or annuity undeducted purchase price for each pension (or annuity) is determined as either; the lesser value of the foreign pension or annuity assessable amount or Foreign pension or annuity undeducted purchase price, when the foreign pension or annuity assessable amount is positive; or zero when the foreign pension or annuity assessable amount is zero or negative. Net foreign pension or annuity income with an undeducted purchase price is incorrect CMN.ATO.IITR.730354 The Net foreign pension or annuity income with an undeducted purchase price must equal the sum of all Foreign pension or annuity gross amounts less Foreign pension or annuity deductible expenses provided in the attached Income Details schedule, where the Foreign pension or annuity undeducted purchase price is positive Any ideas? Thanks
Solved
MareePP
1 month ago Place Australian Tax
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1like
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Redesigned interface for all tax returns!
Hello everyone! The latest update to MYOB Practice Compliance improves how information is displayed across all forms, schedules, and worksheets. Combining three key layout enhancements: Wider form widths: Forms are now centred with a fixed width, reducing unused space and presenting data in a cleaner, more balanced view. More fields on screens: Repeating fields are displayed side by side in a table-style layout, rather than all stacked vertically, allowing more information to be visible on one screen. Additional visual adjustments : Field alignment, spacing, and visual separators are now consistent across components, with clearer Yes/No buttons and improved hover states. These changes make forms easier to see, scan, and move through, reducing scrolling and helping you stay focused from start to finish.
AmandaMYOB
10 months ago Place Australian Tax
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1like
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Capital Works Deduction
In MYOB Practice Online Tax, there is no worksheet for the capital works deduction. As a result, I assume I need to use the Assets area to reflect the capital works expenditure. I have tried to reflect the following in assets for a client, and have been unable to do so as it does not allow me to put in a written down value: Asset: Initial Construction Cost Date Constructed: 1st July 1997 Construction Cost: $157,228 Date Property Purchased by Client: 12th August 2024 Opening Written Down Value on Purchase: $50,666 Effective Life: 40 Years Depreciation Method: Prime Cost Depreciation Rate: 2.5% Depreciation - 12th August 2024 to 30th June 2025: $3,478 Can you advise if I need to use assets for the capital works deduction calculation for tax online and, if yes, how do I reflect the details above in assets so it will calculate the correct depreciation for me for the 2025 tax year and, at the same time, track the correct amount of written down value for the capital works expenditure for future tax years (important to ensure depreciation past the 40 years is not calculated)? Kind regards Philip Occhiuto
PhilipOcchiuto
1 year ago Place Australian Tax
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1like
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