MYOB Practice Tax - Slow & Laggy
Have just started using MYOB Practice Tax and have done a couple of individual returns in it and I am ready to throw my computer across the room with how slow & laggy it is doing a return online. I start typing something into a schedule and it then slowly one letter by one letter appears on the screen. If I have made a mistake I then have to wait for what I have typed to slowly scroll across the screen and can then watch as it slowly deletes letter by letter. Then if I want to move to the next box I need there is a 5-10 second delay before I can type anything. Trying to use a drop down menu is another 5-10 second delay for the drop down items to show up so I can select something It is driving me mad. Is anyone else having problems with it being stupidly slow or is it a problem at my end. As we have superfast internet I don't see how it could be a problem at my end. It is taking me half an hour to process an individual tax return (mainly due to having to wait between every single thing I do for MYOB to catch up) that would normally take 10 minutes tops if that.
Great News! Extended Hours for EOFY Support!
Hey everyone, We know the End of Financial Year (EOFY) can be a busy time, and we want to make sure you have all the support you need! For those who might not have heard, we've extended our opening hours to give you even more flexibility during this period. That's right, we're open longer to help you with any last-minute queries, support requests, or assistance with installation of the new 2025.0 update! From the 28th of June to the 20th of July we are open Mon-Sun. Please see below for our contact hours for phone and chat during these dates: Phone: Mon-Friday 9am-5pm Sat-Sun 9am-5pm Chat: Mon-Friday 9am-7pm Sat-Sun 9am-5pm You can find all our updated contact details and extended hours on our Contact Us page or you can access our new chat bot MOCA via MYOB Practice or now from within AE/AO with the new 2025.0 update! Please visit this page on how to chat with us via MYOB Practice. Wishing you a smooth and successful EOFY! Cheers, Aiden from MYOB
Capital Works Deduction
In MYOB Practice Online Tax, there is no worksheet for the capital works deduction. As a result, I assume I need to use the Assets area to reflect the capital works expenditure. I have tried to reflect the following in assets for a client, and have been unable to do so as it does not allow me to put in a written down value: Asset: Initial Construction Cost Date Constructed: 1st July 1997 Construction Cost: $157,228 Date Property Purchased by Client: 12th August 2024 Opening Written Down Value on Purchase: $50,666 Effective Life: 40 Years Depreciation Method: Prime Cost Depreciation Rate: 2.5% Depreciation - 12th August 2024 to 30th June 2025: $3,478 Can you advise if I need to use assets for the capital works deduction calculation for tax online and, if yes, how do I reflect the details above in assets so it will calculate the correct depreciation for me for the 2025 tax year and, at the same time, track the correct amount of written down value for the capital works expenditure for future tax years (important to ensure depreciation past the 40 years is not calculated)? Kind regards Philip Occhiuto