Payroll phantom pay run
MYOB has, without my knowledge processed a pay run for all employees dated today 8 Jan 2025, with period start date today, period end date today, with no payroll categories and nil dollars. The pay run sent itself to ATO and was accepted with one error: a termination reason is required for one of the employees. Strangely, that employee has not been terminated. The issue must be connected with a weird request to update to STP2 reporting which I actioned earlier today. Any ideas?46Views0likes5CommentsPayrun>payroll data of a client is not loading unlike other clients which are getting loaded quickly.
I am having issue with only one particular client company payrun and payroll the web page after clicking payroll is not loading, In dev tools the chrome shows the error code 400 This is shown in network tab "BundleTime":17352864645} Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID { "statusCode": 400, "message": "The Threshold should not be null and requires a $ value.", "requestId": "******************", "errors": [ { "message": "The Threshold should not be null and requires a $ value.", "helpId": null, "helpLink": null } ] }16Views0likes2CommentsPayrun
Hi I did my first pay run, but my employee is still hasn't been paid the pay run was done on 9/12/2024, it is showing in the pay run history that it has been paid, but my employee hasn't got anything. and also my account that is connected to pay roll still has the same funds but also the other account is showing that it has been deducted, idk what is going on it is all so confusing. is there any chance anyone can explain this.SolvedAssistance with 'Prepare Electronic Pay' file
Hi, I'm hoping someone can assist me with how to remove an employee pay from the 'Prepare Electronic Payments' tab. They are no longer with the company and had mistakenly been put through the pay run with our other employees. Thankfully i noticed before creating the bank file for payment. i have reversed the pay but now can seem to figure out how to remove the original plus the reversal from the 'PEP' tab. I attempted to do it again but only ended up with 2 reversals now sitting in there along with the original. It's just a bit of a pain as i have to be sure the original payment isn't ticked each week i do pay runs and wind up paying a terminated employee. I asked my accountant to help but it was beyond them also. Is someone one able to step me through where I'm going wrong?Solved