Electronic Payment Error
We processed a supplier purchase in Account Right and processed the payment in March as part of a batch through the Electronic Payments screen with the bank file uploaded to our bank for payment. The payment for this particular supplier was withheld by management with the payment deleted from our batch payment run. We reversed the payment through MYOB purchases. The payment was remade in April, also as part of a batch through Electronic Payments. The bank account details rejected as they were incorrect and the payment was removed manually from the bank file and once again reversed from MYOB. The payment was then made manually through our bank once we had the correct bank details and was processed through MYOB Pay Bills but not as an Electronic Payment. The 2 reversals are showing up in our Prepare Electronic Payments and I am unable to clear them. Our bank and trade creditor reconciliations all balance and if I delete these 2 electronic payments it throws out our reconciliations. Any suggestions on how to clear these 2 electronic payments without unbalancing our reconciliations. We have attached a screen shot of the Prepare Electronic Payments and the supplier card file.Solved142Views0likes5Comments
SLOW - SLOW - SLOW SYSTEM
Is anybody else experiencing the slowness of MYOB Account Right - desktop version? I've cleared the cache on all machines, i've uninstalled and reinstalled, rebooted my router and still it's like I've gone back to dial up. What is going on? We cannot work like this... need some answers pleaseSolved484Views0likes4Comments
Recurring Purchase Orders
Hi, We did the new update for AccountRight this week we are now on 2021.1.24.2833. We cannot save recurring Purchase Orders or Bills any longer. I also tried on the online and you cannot create a Purchase Order. Can you look at adjusting this as we have regular Purchase Orders that we need to do, and it is so time consuming having to re-enter information each time. I have attached a screen shot showing the Save as Recurring is not accessible.Solved1.2KViews0likes4Comments
Pay Bills Allocation Screen
Hey Team, Is there any way you add an invoice number column to the pay bills input screen? Often we experience several entries with the same amount and purchase no. and unless you physically drill into the indiviual line you can not tell which invoice you need to apply the amount to when paying several invoices in one transaction. Thank youSolved661Views0likes2Comments
Payable Reconciliation out of balance
Hi MYOB members, The payable reconciliation is out by $13.32 as at 31/12/2020. I have run the payable reconciliation summary report day by day and sort out where the difference is from. There is a purchase entry of $351.28, but it is only showing $337.96 under the Trade Creditors GL. We have invoices from the same creditor before and never have this happened. Any thoughts of why this is happening? Much appreciated for helping! PhoebeSolved1.9KViews0likes1CommentSearch for account code when entering a purchase
When entering a purchase how can I search for the account code via description rather than having to search the account list - i know you can right click and select search panel but it wont bring up and hold the panel i have to change it each time.Solved
