Electronic Payment Error
We processed a supplier purchase in Account Right and processed the payment in March as part of a batch through the Electronic Payments screen with the bank file uploaded to our bank for payment. The payment for this particular supplier was withheld by management with the payment deleted from our batch payment run. We reversed the payment through MYOB purchases.
The payment was remade in April, also as part of a batch through Electronic Payments. The bank account details rejected as they were incorrect and the payment was removed manually from the bank file and once again reversed from MYOB.
The payment was then made manually through our bank once we had the correct bank details and was processed through MYOB Pay Bills but not as an Electronic Payment.
The 2 reversals are showing up in our Prepare Electronic Payments and I am unable to clear them. Our bank and trade creditor reconciliations all balance and if I delete these 2 electronic payments it throws out our reconciliations.
Any suggestions on how to clear these 2 electronic payments without unbalancing our reconciliations. We have attached a screen shot of the Prepare Electronic Payments and the supplier card file.
ok so if all balances, to clear add the electronic clearing account as the bank account and tick both entries and save
This will post back to the same account.
