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JennyJ11's avatar
JennyJ11
Member
11 months ago
Solved

Electronic Payment Error

We processed a supplier purchase in Account Right and processed the payment in March as part of a batch through the Electronic Payments screen with the bank file uploaded to our bank for payment. The...
Purchases
  • ChrisMc's avatar
    ChrisMc
    11 months ago

    ok so if all balances, to clear add the electronic clearing account as the bank account and tick both entries and save
    This will post back to the same account.

ChrisMc's avatar
ChrisMc
MYOB Staff
11 months ago

Hi Jenny
Check your accrual balance sheet to review the electronic clearing account end balance 
Also check the bank reconciliation, are they any unreconciled payments
Thanks Chris

JennyJ11's avatar
JennyJ11
Member
11 months ago

Hi Chris

Our bank reconciliation has balanced with no unreconciled payments for this supplier and our clearing account and trade creditors have also balanced.

  • ChrisMc's avatar
    ChrisMc
    MYOB Staff
    11 months ago

    ok so if all balances, to clear add the electronic clearing account as the bank account and tick both entries and save
    This will post back to the same account.

    • JennyJ11's avatar
      JennyJ11
      Member
      11 months ago

      Hi Chris

      Thank you, that has worked.

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