Electronic Payments Error

Question

I have made an error by listing one employee as being paid electronically instead of cash. I now have 4 wage payments sitting in the electronic clearing account. I don't use the electronic clearing account at all and it has never been totally set up. These 4 wage payments have already been paid on a cash basis. Is there a way I can delete these payments from the electronic clearing account? Thanks for any help.

genreve_s · Answer

Hi Louise678,&nbsp;
&nbsp;
Having wages land in the electronic clearing account when you’re not actually using it will definitely throw your reconciliation out of whack.
You’ve got two ways to fix it:

Best practice: reverse those payments and re-process them using the correct payment method/bank account so they reach the right destination from the start.
 Alternatively, if you prefer, you can&nbsp;process them outside of the Electronic Clearing account&nbsp;via&nbsp;Prepare electronic payments and pay them directly from your actual bank account. That’s basically just moving the money from Electronic Clearing to your chosen bank account. The steps for this are in the “Making electronic payments” help article.

Regards,Genreve

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