Help
Hi All, I have a problem, I bought solo for mum to give it a go, but she has been unwell and her accountant passed away, now I’m trying to complete her 2024-2025 tax, no my issue is how do you run the profit and loss report? My app will only show this financial year and last financial year, seems we can go back to the year before that. I have screenshot my options.
Cant download expense receipts?
Hi So ive uploaded my receipts digitally because thats what the apps are supposed to be for. It seems like i dont have any options to download them when i go into each individual expense, is this some sort of error or am i missing something? If im audited i wont be able to show the receipts to the tax office. The Chat assistant just tells me how to upload expenses This is quite concerning.
Same transaction displaying multiple times
Has anyone else encountered an issue with transactions displaying multiple times? Let’s say I purchased something on the 13th, it’s displaying as two of the exact same transaction in MYOB. Checked my bank, its only one transaction. Has been happening for a few weeks. Looks like I have submitted it as complete in tasks but now in “money out” it’s showing as money out twice. Bit of an issue as it shows I’m spending more than I actually am. Have logged out completely & signed back in as an attempt to refresh my profile but no success.
I can't match a transaction with its expense
Hi, I have added multiple expenses to my Solo account manually and completed the transaction with my Solo Money Account. I'm being asked to match these transactions to an expense, yet there are no expenses displaying for me to match to. All details match - see screenshots below. How can I fix this?
