Deleting a $0 'paid' invoice
Hello, I was creating a test invoice and accidentally saved one for $0, which has automatically been marked as 'Paid'. Unfortunately, the app won’t allow me to edit the invoice as it's marked as paid, and it won't allow me to delete this invoice, as there’s no associated payment to remove. Is there a way to have this invoice deleted? It’s now sitting among my regular invoices and is out of sequence with my invoice numbers. Appreciate your help!Solved413Views1like9CommentsCustomer Credit note
Hi, I have a customer who paid multiple invoices in one payment, and they overpaid one of the invoices. I can’t reconcile the “money in” due to the excess payment. (I ended up creating another invoice to reconcile, but I now still need to refund the customer!) What I would like to do is reconcile with a credit note, and issue the credit note to the customer - but solo still doesnt appear to have this function??? Please bring it in 🙏337Views0likes3CommentsCan MYOB Solo be used by any business entity type?
I have a client who operates a small business. Given their simple needs for tracking expenses, income, and taking payments, I thought the MYOB Solo app would be perfect for them. However, I noticed that the app is primarily marketed towards sole traders. Is the app limited to sole traders only, or can it also be used effectively by other business entity types? Any insights or experiences would be greatly appreciated.Solved304Views0likes3CommentsIs it ok to manually import past transactions if I just started using Solo with a new bank account and they won't match?
Hi team, just downloaded Solo and wondering about collecting the full financial year in it. I have expenses in July, but just opened a new bank account this week for use with Solo and finally split personal and business accounting. I am wondering if there's a "proper" way to bring these expenses in as they won't match the bank account transactions (this account did not exist then). For context, I come at this question from being a YNAB user where everything needs to match, so wondering if the same principle applies here or if expenses and bank accounts are generally two separate things in Solo and therefore it's fine to bring past expenses in that are not reflected in the linked account. Thanks for any pointers! Cheers, DanSolved302Views1like4CommentsANZ Business accounts can't be linked
Hi, when I try to connect my accounts to SOLO, my two business accounts come up as 'unavailable'. I've spent 30+ minutes on the phone with ANZ business team and they can't work out what is wrong. I have looked over the 'open banking' information that you send everyone else and according to that information there is no reason why I shouldn't be able to link the accounts. It is definitely not worth me having solo if I can't link these accounts. Would appreciate anything else you can suggest or help with to fix this issue asap. Thanks.Solved253Views0likes6CommentsCan't connect bank in SOLO
Hi there, Whenever I go to connect my bank in SOLO i get this error ( see image) i havent even had a chance to input my banks detials. I thought maybe its because I had an inactive subscription with MYOB but im not sure. Can someone please help? ThanksSolved217Views0likes3Comments