Customer Credit note
Hi, I have a customer who paid multiple invoices in one payment, and they overpaid one of the invoices. I can’t reconcile the “money in” due to the excess payment. (I ended up creating another invoice to reconcile, but I now still need to refund the customer!) What I would like to do is reconcile with a credit note, and issue the credit note to the customer - but solo still doesnt appear to have this function??? Please bring it in 🙏258Views0likes3CommentsDeleting a $0 'paid' invoice
Hello, I was creating a test invoice and accidentally saved one for $0, which has automatically been marked as 'Paid'. Unfortunately, the app won’t allow me to edit the invoice as it's marked as paid, and it won't allow me to delete this invoice, as there’s no associated payment to remove. Is there a way to have this invoice deleted? It’s now sitting among my regular invoices and is out of sequence with my invoice numbers. Appreciate your help!Solved245Views1like7CommentsCan MYOB Solo be used by any business entity type?
I have a client who operates a small business. Given their simple needs for tracking expenses, income, and taking payments, I thought the MYOB Solo app would be perfect for them. However, I noticed that the app is primarily marketed towards sole traders. Is the app limited to sole traders only, or can it also be used effectively by other business entity types? Any insights or experiences would be greatly appreciated.Solved205Views0likes3CommentsCan't connect bank in SOLO
Hi there, Whenever I go to connect my bank in SOLO i get this error ( see image) i havent even had a chance to input my banks detials. I thought maybe its because I had an inactive subscription with MYOB but im not sure. Can someone please help? ThanksSolved155Views0likes3CommentsRecord GST payments to ATO
How do I record payments to the ATO for the GST I have collected from sales? There appears to be a GST (Balance) category where all of the GST amounts are automatically recorded. But I can’t make payments from that category, so how do I maintain a GST balance? Confused…154Views0likes4Comments