Solo Starter Kit
Hey Solmates! We know getting started with a new app can feel a bit overwhelming, so we’ve put together something to make your Solo journey a whole lot smoother - check out the 👉 Solo Starter Kit 🎉 This handy kit walks you through the essentials, from signing up to Solo right through to setting up your invoices, expenses, Connected Accounts, and everything you need to hit the ground running. It’s designed to give you confidence from day one, and help you get the most out of your brand-new Solo setup. Whether you’re just joining us or giving Solo another go, this kit has your back. Check it out, have a play, and if you’ve got questions - hit us up in the Community or through the Digital Assistant. We’re here for you every step of the way 🙌85Views0likes0Comments🎄 Market-Stall Survival Guide for the Pre-Christmas Rush
Tips to keep you calm, charging, and cashing in. Pre-Christmas is pure magic for creative market stall Solmates: crowds buzzing, gift hunters everywhere, and your stall right in the middle of it all. To help you sail through those long (but glorious) days, here are our best tips to keep things smooth, stress-free, and sales-ready. 🔋 1. Backup batteries = your festive bestie Long days mean long hours on your device. Pack your backup batteries and charging cables — future you will thank past you. 💳 2. Tap to Pay tips (and why your phone case might be the culprit) Tap to pay helps makes market payments quick and fuss free. But here’s the catch: tough cases can block your NFC chip. If you're getting “tap not working” vibes, try popping your case off — it often fixes things instantly. You can also check our Tap to Pay Help articles here. 📱 3. Bring a backup device Your phone is the MVP, but even MVPs have off days. If you’ve got a second mobile phone* bring it along (*check it’s got a compatible NFC chip so it can take payments). One glitch shouldn’t stop your sales. 😬 4. Tech drama? Keep calm and invoice on Even when everything should work perfectly… sometimes it just doesn’t. If tech gremlins strike, here’s your market-day rescue plan: Step 1: Create a quick customer contact Go to More → Customers and suppliers → + Choose Customer Pick Individual or Business Add their email and phone (you can add more than one email) Save Step 2: Send them an invoice they can pay online Create an invoice with Online Payments and/or PayID turned on, then email it to your customer. They can pay immediately using the Pay now button — no tapping required. (And yes… there’s always cash as a backup!) ✨ 5. Most importantly — enjoy the moment People stop at your stall because your work speaks to them. They love what you make. So breathe, smile, and soak it all in. The rest will work itself out.35Views0likes0CommentsTap to Pay: iPhone
Tap to Pay: Accept Secure Payments Instantly—No Extra Hardware Needed! Tap to Pay lets you accept secure, contactless payments straight from your phone—no extra hardware, no hassle. Just smooth transactions and instant cash flow. 💳 Set up in minutes 📲 Get paid instantly 🔒 Secure and seamless Ready to go? Set up Tap to Pay in the Solo app today! 📌 What’s in the video? 🔹 0:15 – How to set up Tap to Pay 🔹 0:25 – What you need to apply 🔹 0:44 – Taking a payment 🔹 1:03 – How customers pay you 🔹 1:16 – Card payments 🔹 1:26 – Mobile payments Start accepting payments the easy way—right from your phone! 🚀
187Views1like0CommentsTap to Pay: Android
Tap to Pay: Accept Secure Payments Instantly—No Extra Hardware Needed! Tap to Pay lets you accept secure, contactless payments straight from your phone—no extra hardware, no hassle. Just smooth transactions and instant cash flow. 💳 Set up in minutes 📲 Get paid instantly 🔒 Secure and seamless Ready to go? Set up Tap to Pay in the Solo app today! 📌 What’s in the video? 🔹 0:15 – How to set up Tap to Pay 🔹 0:25 – What you need to apply 🔹 0:37 – Android phone settings 🔹 0:41 – Taking a payment 🔹 1:07 – How customers pay you 🔹 1:15 – Card payments 🔹 1:27 – Mobile payments Start accepting payments the easy way—right from your phone! 🚀
211Views1like0CommentsWhy do Tap to Pay transactions take a couple of days to appear in my account?
This week a Solo customer asked a great question - "Why do Tap to Pay transactions take a couple of days to appear in my account?" If you've been wondering the same thing, you're not alone! We’re sharing it here to help anyone else in the same boat.Solved140Views0likes1Comment