Document Manager Make Outlook Crash
Hi MYOB Community, Currently we are having some issue with our customer that using Document Manager Add-ins in terminal server keep crashing the outlook whenever they want to save email to MYOB using Document Manager. Sometimes they receiving this error message when oppening Outlook and we need to disable and enable again the add-ins. Is there any solution for this issue if you have any same issue re-occuring issue? ThanksSolved2.1KViews0likes2Comments
AUTOMATIC UPDATES ON TERMINAL SERVER by end USERS
Hi MYOB Support, I have some important queries from my clients on how the automatic updates work in terminal server environment. 1. Will users doing automatic updates on a terminal server cause issues as they dont normally have administrator rights to install updates? I'm just worried it will cause no end of issues if users start upgrading program files and data files stored on the server. Normally, the server needs to be put in install mode for installing any updates on terminal server environments. Is this no longer correct? 2. Will files hosted in myobs cloud work in a terminal server environment? 3. Is MYOB still supporting files offline specially clients with payroll in remote areas with unreliable internet? 4. I have two clients with MYOB AR files over 500meg, in the past these files have been very slow online and client had to revert back to offline. What is the largest data file size recommended by MYOB for their online files? I cannot find any direction about this key matter.422Views0likes2Comments