AU EOFY 2026 RESOURCES
Hey everyone! With end of financial year coming up, we’ve put together some resources and helpful links to help you close off the financial year with ease in your MYOB file. RESOURCES We've created some checklists for you to download and work through to close off this year and prepare for the new year. Click to download below to get started! 2026 AU EOFY Checklist You can use this checklist to help navigate the end of year process and prepare for the next financial year. 2026 AU EOFY Payroll Checklist This checklist is a payroll specific one that will guide you through the payroll process from start to finish. Payday Super is the ATO’s new requirement to pay super on payday, and it starts on 1 July 2026. Check out our Payday Super Support Hub, it has all the information you need to make sure you're ready and stay compliant! To stay ahead with the key EOFY 2026 dates, check out this page. We've created a calendar that will give you a handy overview of when you need to make payments for GST, income tax and employer deductions to the ATO.Enhanced security measures are live - 27/11/24 (Update 19/12/24)
Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update coming through already for the inactivity timeout changes in the browser. AND its releasing Today the 19/12/24. Users in the browser will now be provided with a warning message 5 minutes prior to the inactivity timeout. This will show at the top of the window with "Are you still there?" and provides a clickable option to confirm "I'm still here" - example image below Update 05/12/24: Session Inactivity Lock for AccountRight Desktop App We've consulted with the ATO and have been able to agree that AccountRight Desktop can be excluded from the 30 minute inactivity lock requirement. We can confirm this feature has now been removed from the desktop app. While the inactivity lock is no longer in place on the AccountRight desktop app, we strongly encourage everyone to implement sensible security measures on your individual devices. This includes setting up automatic timeouts and using password-protected logins for added protection. The 30-minute inactivity lock will remain in place for MYOB Business and MYOB AccountRight in the browser, in line with ATO requirements. Previous update to this post (27/11/24) The changes for inactivity went live today on the 27th November. Specifically for AccountRight, many customers encountered unexpected crashing/freezing of the software after entering their password to sign in again. Work in progress would also be lost due to the crash. I want to assure everyone that this is not the expected behaviour associated with the inactivity timeout. You can expect the screen to blur and a message pop up. Click sign in again as [user]. Enter your password and you will be back to continue where you were (no loss to work in progress) As a result of the crashing, we have temporarily disabled the inactivity timeout for AccountRight, you will need to close and re-open AccountRight for this change to take effect. Thank you for the feedback, examples and information provided on these issues today. We are continuing to investigate before it is enabled again. I’m updating this post (2:30pm AU 21/11/24), as there have been a lot of comments and engagement in the change. With over 100 comments on the post, we are starting to get the same questions being asked, and answers being missed so I hope to summarise the change and key questions/feedback here. The change/s and timeline September 30 th > MYOB implemented 2FA being required at least once every 24 hours Some initial feedback came through about the 2FA prompt caused customers to lose work in progress MYOB has implemented a fix based on feedback and 2FA is prompted on the first login each day to avoid loss of work November 27 th > you'll be asked to sign back in after 20-30 minutes of inactivity (announced November 19 th ) This announcement on inactivity is driving a significant amount of feedback and discussion that I will summarise below What’s changing: From Wednesday 27 November 2024, you’ll be asked to sign back in after 20–30 minutes of inactivity. After this time, your screen will become locked and blurred. To continue working, you'll need to sign back in with your username and password. This applies to the following MYOB software: MYOB Business, MYOB AccountRight and AccountRight browser (online files only), MYOB Connected Ledger, MYOB Business Payroll Only and MYOB Practice. Browser: Desktop: What do you need to do? When you’re presented with the Are you still there? message we recommend that you click Sign in using [existing email] to return to work in progress. Note* 2FA is not required as part of signing in again and your email will automatically be pre-filled Will I lose my work when the screen is greyed out? If you sign back into your account using your existing email, you won’t lose any work in progress and can continue where you left off. However, if you choose to sign in to a different account, your work will not be saved. If you click Back or Reload, or if you don’t sign back in after 12 hours, you'll also lose work in progress. How does the inactivity screen work between Browser and Desktop? When you are logged into both the Browser and Desktop at the same time, each session will operate independently. This means that if you are inactive in the Desktop version, you can remain active in the Browser version. The inactivity timeouts for these sessions are separate from one another. When signing back in after inactivity, do I have to enter my email, password and do 2FA? No, your email will be automatically pre-filled when signing back in using your existing email to both the desktop and browser software. Users will be required to enter their password only. 2FA is still a 24-hour requirement and not required for signing back in after an inactivity timeout. Can I opt out of the new inactivity or 24-hour 2FA security measures? No, as these are mandatory compliance changes in line with industry best practice, they cannot be disabled Why am I being asked to login or do 2FA multiple times a day? Based on scenarios described in the forum + a known issue that MYOB is currently working to resolve, this could be for one of the following reasons. Closing AccountRight using the ‘x’ is currently causing 2FA to be prompted when re-opening the software even if it is less than 24 hours. This was recently discovered as a bug/regression with the last AccountRight 2024.10 release and the team are releasing a fix to this asap. This has been resolved* Opening multiple instances of AccountRight. This seems to something multiple customers are doing when they have multiple files they work on. Instead of switching between files (no login would be required) they are all opened concurrently and each instance of AccountRight that is opened will require a login Is this an MYOB decision or required by the ATO? And subsequently, why do New Zealand customers need to adhere to ATO requirements? Yes, both the 24 hour 2FA and the inactivity timeout changes are mandated requirements from the ATO. This requirement seeks to minimise the opportunity for unauthorised users to access Taxation, Accounting, Payroll, Business Registry or Superannuation related information. Read more on the ATO website here if interested New Zealand customers, although not bound by the same requirements set by the ATO, will share the same security measures as our Australian customers so that MYOB is providing best practice security to all customers. MYOB has also published help articles that explain the changes and can be found below For Australian customers here For New Zealand customers hereNZ End of financial year 2026
Hey everyone! We’ve put together some resources and helpful links to help you close off the New Zealand financial year with ease in MYOB. RESOURCES Click the links below to get started! EOFY hub – stay ahead with key EOFY dates, resources, and articles. 2026 EOFY Checklist A handy downloadable checklist to help navigate the end of year process and prepare for the new financial year. Help articles: 2026 Compliance changes - find out about payroll compliance changes from 1 April 2026. Please note the below info for compliance updates. MYOB Business: this will automatically update for you. Ace Payroll: you will need to ensure you download the latest version, please also note that this will be the final compliance update for this product. NZ Payroll: there will be no compliance update for this due to the end of life as of April 1st 2026. End of financial year tasks – your steps to close off EOFY in MYOB and start a new financial year End of payroll year tasks – quick checks to take to make sure everything is in order before you start the new payroll year.Setting up additional two-factor authentication methods
Hey everyone! We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods. This will prevent sign-in hassles and getting locked out if you can't get codes via your usual method. We recommend setting this up now to ensure you have a backup method to login without needing to contact us. You can set up: - Authenticator app (recommended) on a mobile phone or tablet - SMS sent to your mobile phone - Email (if set up initially) Instructions to set up an additional 2FA method: 1. Log into My Account (myaccount.myob.com). 2. Click your user name in the top-right corner and choose Account security. 3. Click the Add (>) button for the desired 2FA method. 4. Verify your identity with a 2FA code. 5. Follow the prompts to complete the setup. Once set up, you'll be able to receive verification codes via different methods. If you need to remove or reset a 2FA method, you can do so from the same Account security menu. For detailed steps, feel free to check out our Setting up additional two-factor authentication (2FA) methods help article. Cheers, Amanda.Guide: Setting Up and Using Bank Feeds
Good afternoon everyone! Our most recent Product Manager spotlight was on Malinda N who takes care of our banking and core accounting workflows. If you missed the spotlight, you can check it out here! Otherwise, we’ll have the next instalment ready for you all in the next few weeks. In the meantime, I’m here to share a few resources we have available for setting up bank feeds and using them successfully. Setting up Bank Feeds We've made it really easy to set up your bank feeds, all you need to do is follow the steps in your MYOB file. For step-by-step instructions, check out this page. We provide direct bank feeds for the largest range of financial institutions. You can find your financial provider in our list as well as details on how frequently they deliver transactions to the file. To make your search easier, hit Ctrl +F on the page and type in your financial institution of choice. Please note: Your bank feed transactions that come into the file will start from the date the application was made. Using Bank Feeds Once your bank feeds are setup, you’ll be able to manage them from the Banking hub (Banking menu > Banking hub). This includes checking which accounts you've connected or cancelling a bank feed. More information on navigating the Banking hub can be found here. From there, your bank feeds works by matching transactions from your bank account to those recorded in MYOB. Where possible, MYOB will try to automatically match bank transactions to MYOB transactions. If no possible matches are found, you can manually do the matching or categorise the transaction to one or more categories in your file. More information on how matching bank transaction works can be found on this page. If you'd like to learn more about categorising transactions, check out this one! You can also set up rules to automatically prepare matching transactions in MYOB. Rules work by searching for bank transactions based on the search criteria you set. You'll always be able to edit or delete a rule once created, this help page has more information and instructions on managing them! If you have any tips or tricks that you use to help make your day to day easier, do share, we'd love to hear it! As always, feel free to reach out if you have any questions. Here to help. Cheers, Amanda.
Improvements to updating employee pay details
Hi all, we've recently released a message in AccountRight and MYOB Business to prompt you to either keep an employee’s current Standard Pay hours or revert them to the default hours per pay frequency when the pay rate or frequency is changed in the Payroll Details > Wages tab. This is for Australia only and will keep customers aware of how changes in wages affect Standard Pay and give greater control when updating hourly employees. You can find out more for browser at point 6 here: https://www.myob.com/au/support/myob-business/payroll/changing-an-employees-salary-or-hourly-rate?productview=Browser and desktop at point 8 here: https://www.myob.com/au/support/myob-business/payroll/changing-an-employees-salary-or-hourly-rate?productview=DesktopEOFY Resources
Hey everyone! As we approach EOFY, it can be a busy time for many. We've developed an expert guide with tips and what to expect to help make it easier for you all. To download our free guide, visit this page and fill in the form with your details. We'll have it emailed straight to your inbox! A list of 7 key things to get on top of during EOFY has also been published over on our MYOB Blog. We've also got tips on how to take control of your payroll, how to find the right bookkeeper to help you prepare and software tools that are available to help streamline your EOFY processes. Check out our MYOB Blog for more information! If you have any resources or tips and tricks, feel free to leave a comment. I'm sure many from our community will find it extremely helpful! Hope everyone has a great weekend. Cheers, Amanda.
