customer payments
ive noticed that some customers are making payments on invoices and those payments are not landing in my linked bank account. mostly the ones useing the pay by option. they have produced the payment recipt so i know its been paid. the invoice views as overdue and sends reminders as they havent been logged as paid. where is the money going? been with myob many years but not a pro at this computer stuff so forgive my ignorance.Solved42Views0likes3Comments
Balance in Undeposited Funds but no deposits to prepare
I have a balance in the Undeposited funds account at the end of the Financial Year (ours is 30/9/24) but no corresponding deposits to clear. I can see 2 adjustments of the problem amount ($105.70 in 2017 and 2019) that may have caused this problem but I cannot go back and make adjustments in previous financial years that pre-date my time with this company file. I need a way to clear the balance in undeposited finds that does not put a transaction into the Prepare Bank deposit screen - can this be done?Solved29Views0likes3Comments
how to record banked cash and cheque multiple clients
Hi everyone, Hoping someone can help me out. So the other day i banked some cash and a cheque at the same time. Unfortunately both deposits were from different payers. I usually record payments/deposits through bank feeds so when I go to record ''receive payments' , I obviously can't select 2 different customers. After a bit of research I read about recording them to an 'undeposited funds' account and I understand how that works and is fine expect I can't select this option when I go to 'receive payments' as this greyed out. How do i change this so I can record correctly? Thank you for your help in advance. TashSolved802Views0likes2Comments