We have identified an issue impacting customers’ ability to access MYOB Business and AccountRight Browser products. Our teams are urgently investigating this issue and are working hard to resolve it as soon as possible. To receive updates, visit: https://status.myob.com/
Not good enough.
I have been informed this outage could be going on for a few hours.
We have a business to run.
That's prety bad on your behalf! Hope it's not a hacking case!!!
Oh and Myob increased the price for its' services too! How do we run a business then?
Very dissapointing and bad for business!
If by impacting, you mean "completely halting and we're twiddling our thumbs while we wait for you" then yes, I guess we are impacted.
Last update was over [edit] almost 90 minutes ago; anything new to add, or at least a timeframe for resolution?
Impacting? Really!!!
For goodness sake its AFFECTING
Also, what is the problem?
Kr
Oh dear. I picked a bad day to take the afternoon off the tools to catch up with senting out Quotes and entering reciepts.
Will there be some form of compensation for loss of business? We're trying to sort out some larger quotes that need to be processed today.
Why is your status page showing this as "affected". Surely being completly unable to log into the service is the very definittion of "down".
Feels like a very opaque attement to fudge the stats. Please at the very least be open and honest with your customers. I'm sure you'd find a lot more understanding if you made a better attempt at communicating.
Not even an email to Myob's customer base reporting this issue, together with apollogies!
When I was looking for an online customer service to find out what's going on, it took me all over the place, not even one link to speak to a human beeing or chat online with representative. Very poor communication!
Do we at least have a time frame for the outage? So I don't need to keep refreshing like a idiot :)
