AccountRight and MYOB Business outage

Come on people, have some grace!

Don’t get me wrong though, I'll happily agree with others in that there are many things about MYOB that I've found increasingly frustrating; like their annual pricing increases, their apparent lack of action or excessively long delays (years in fact) in implementing anything suggested or recommended in the 'Ideas' forum ... and yes, I too have also seriously considered moving to another service provider (SO many times) but just the thought of the potential hassles created by transitioning keeps me firmly set in my uncomfortable comfort zone.

But, I can honestly say that in the almost 30 years of using this software program I've NEVER experienced this situation. Yes, it's been incredibly frustrating having lost a whole day ... particularly when it's EOM and like many others it’s also Pay Day for us too. However, I understand that MYOB can't tell us something they don't know the answer to. I mean really - how long is a piece of string? Those that wanted updates only had to head to https://status.myob.com/ granted they weren’t hourly updates but there were quite a few or https://azure.status.microsoft/en-us/status

I’m almost certain though that today’s experience was a window into the future, with our Governments plans to push forward to transition to so called ‘Net Zero’ and with it, that power outages/spikes will only become all the more frequent. Combine that thought with the push to a total digital and cashless society and our woes of today will only be exponentially amplified. Something to look forward to, NOT!

I’m incredibly grateful though that our Banking provider was not also affected by this same outage that impacted Azure, because whilst I haven’t been able to process our payroll today, I have been able to work around this by at least transferring a base salaried amount to all our employees.

Maybe instead of crucifying MYOB, try hammering your local Politian instead to get to the root cause of the issue? I believe that both major political parties have lost their way, and I believe that our interests are no longer their interests so I will keep today’s experience in mind when we next hit the polls.

Hopefully tomorrow is better!