Amplifying Digital Self-Service with our Virtual Assistant MOCA

Hi Everyone,

We will be expanding MOCA’s presence across our Website on Friday 30 June, and launching MOCA in MYOB Academy on Tuesday 4 July!

This means that wherever you see a chat bubble at the bottom of the page, you can engage with MOCA and ask a question. If MOCA can’t answer your question or if your issue is urgent or unresolved, then MOCA will help escalate your query to our Live Chat team. Alternatively, MOCA will show you how to raise a Support Request.

Do you have some feedback for MOCA? The MOCA team would love to hear from you. Click the happy or sad face in MOCA’s answer and leave a comment to let them know how MOCA went or how MOCA can improve.

Thanks,