Blog Post
Haydes
7 years agoMYOB Product Team
Hi dcfnt
Thank you for clarifying, in which case the Backup Codes can be downloaded in the Security Centre: https://my.account.myob.com
Here is a helpful support note that can show you what can be done in the Security Centre: Using the Security Centre
As for that error, that can occur when the details on our end have not enabled your user to access my.MYOB. From checking the account attached to your email address, I was able to set this up. If you sign out of my.MYOB and wait up to 10 minutes from this post you should be able to open my.MYOB. However this does not contain your backup codes.
Let me know if you continue to have any troubles.