We’re excited to announce PayPal as an additional payment option alongside existing payment methods. By offering multiple fast, secure and convenient payment options, we’re making it easier than ever to get paid with MYOB.
To enable PayPal customers just need to sign up for Online Invoice Payments, and when they send an invoice, simply have the check box ‘Allow Online Payments’ ticked.
On the payers' end, when they receive the invoice, they’ll be provided with the option to pay online, using a credit card, BPAY, Apple, Google Pay and now PayPal. Payers can choose an option that best suits them and with PayPal, they now have the option to buy now and pay later using PayPal’s Pay in 4 capability.
All payment options are priced at 1.8% of the value of the invoice + 0.25c.
For further information please see the help articles below.
We have released an update to the AccountRight 2021.2 version that will address a System.AggregateException error that some users were encountering attempting to access their company files with the PC Edition of the software.
This update will be AccountRight 2021.2.3 and will be automatically installed when you next open the software.
We found a bug in the pre-release version of AccountRight 2021.2 (released earlier this month) that affects what's shown in PDF versions of bills. AccountRight 2021.2.1 fixes this.
If you installed the earlier 2021.2 Server Edition, you'll need touninstall itand install 2021.2.1 (available from my.myob:Australia|New Zealand).
To check your current version, open AccountRight and go to theHelpmenu >About AccountRight.
If you've installed the PC Edition of 2021.2, it will be automatically updated to 2021.2.1 soon.
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We’re excited to announce PayPal as an additional payment option
","body":"
What’s happening?
\n
We’re excited to announce PayPal as an additional payment option alongside existing payment methods. By offering multiple fast, secure and convenient payment options, we’re making it easier than ever to get paid with MYOB.
To enable PayPal customers just need to sign up for Online Invoice Payments, and when they send an invoice, simply have the check box ‘Allow Online Payments’ ticked.
On the payers' end, when they receive the invoice, they’ll be provided with the option to pay online, using a credit card, BPAY, Apple, Google Pay and now PayPal. Payers can choose an option that best suits them and with PayPal, they now have the option to buy now and pay later using PayPal’s Pay in 4 capability.
\n
All payment options are priced at 1.8% of the value of the invoice + 0.25c.
\n
For further information please see the help articles below.
Please note OIP is currently only available to Australian customers across our MYOB Business and AccountRight products.
\n
","body@stringLength":"4021","rawBody":"
What’s happening?
\n
We’re excited to announce PayPal as an additional payment option alongside existing payment methods. By offering multiple fast, secure and convenient payment options, we’re making it easier than ever to get paid with MYOB.
To enable PayPal customers just need to sign up for Online Invoice Payments, and when they send an invoice, simply have the check box ‘Allow Online Payments’ ticked.
On the payers' end, when they receive the invoice, they’ll be provided with the option to pay online, using a credit card, BPAY, Apple, Google Pay and now PayPal. Payers can choose an option that best suits them and with PayPal, they now have the option to buy now and pay later using PayPal’s Pay in 4 capability.
\n
All payment options are priced at 1.8% of the value of the invoice + 0.25c.
\n
For further information please see the help articles below.
We’re excited to announce PayPal as an additional payment option
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style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath 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url(\"data:image/svg+xml;base64,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\")\n 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More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:888929"},"body":"
To remove this, you will need to contact our Financial Services support for assistance. We cannot disclose confidential information such as phone numbers or email addresses of our Financial Services Support team through the forum. However, we can send this information to you via a private message.
Regards, Earl
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I've sent you a private message to assist you further with this. Please check your inbox.
Regards,
Sai
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Isaiah_CCould you please reply publicly as well for those of us who saw the question and thought \"oh, yeah, I'd like to know that too\"?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"137","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-02-17T14:55:23.055+11:00","lastPublishTime":"2025-02-17T14:55:23.055+11:00","metrics":{"__typename":"MessageMetrics","views":17},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:818012/message:888911","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:177":{"__typename":"Rank","id":"rank:177","position":58,"name":"Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:132026":{"__typename":"User","id":"user:132026","uid":132026,"login":"CoffeeMan","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-05-07T09:24:54.036+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:177"},"entityType":"USER","eventPath":"community:myob/user:132026"},"ModerationData:moderation_data:888876":{"__typename":"ModerationData","id":"moderation_data:888876","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"BlogReplyMessage:message:888876":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:132026"},"id":"message:888876","revisionNum":1,"uid":888876,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:818012"},"conversation":{"__ref":"Conversation:conversation:818012"},"subject":"Re: More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:888876"},"body":"
Hi
We have recently set up pay now options.
We do not want to offer the Paypal 4 Instalment option however for customers. Please advise how we remove this option?
Thanks
CoffeeMan
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As per checking, PayPal will not be an option for all merchants. This includes non-profit business and transaction types. As we check your account, you have a merchant category detail of 8699, which falls into the category of non-profit, and this is the reason why PayPal is not available when an invoice is received.
\n
\n
Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users in finding this information.
\n
\n
Best regards,
\n
Doreen
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":2,"repliesCount":0,"postTime":"2024-04-05T14:03:34.069+11:00","lastPublishTime":"2024-04-05T14:03:34.069+11:00","metrics":{"__typename":"MessageMetrics","views":113},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:818012/message:864236","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:173":{"__typename":"Rank","id":"rank:173","position":56,"name":"Experienced Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:152028":{"__typename":"User","id":"user:152028","uid":152028,"login":"Ianmc12","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-08-12T18:16:41.270+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"entityType":"USER","eventPath":"community:myob/user:152028"},"ModerationData:moderation_data:864211":{"__typename":"ModerationData","id":"moderation_data:864211","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:864211":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:152028"},"id":"message:864211","revisionNum":1,"uid":864211,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:818012"},"conversation":{"__ref":"Conversation:conversation:818012"},"subject":"Re: More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:864211"},"body":"
Hi Doreen
Yes this is what I have done, we have been using Online Invoice payments for some time and the paypal option appears on the invoice in MYOB when I create the invoice however, when the customer receives the invoice there is no Paypal option. I raised a test invoice yesterday and emailed to myself and confirmed there is no paypal option to pay. I have since deselected the online invoice payment option and then re selected the Online payment option and tried again and it still doesnt work?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-04-05T12:11:46.669+11:00","lastPublishTime":"2024-04-05T12:11:46.669+11:00","metrics":{"__typename":"MessageMetrics","views":119},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:818012/message:864211","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:864162":{"__typename":"ModerationData","id":"moderation_data:864162","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:864162":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:291050"},"id":"message:864162","revisionNum":1,"uid":864162,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:818012"},"conversation":{"__ref":"Conversation:conversation:818012"},"subject":"Re: More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:864162"},"body":"
Thanks for your interest with PayPal as a payment option for your customers. To have the PayPal payment option available, all you have to do is to sign up with 'Online Invoice Payments' and the PayPal will be automatically one of the payment options your customers have, there is nothing additional you need to do. More information regarding your concern can be found in the Help Article: Online invoice payments.
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Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users in finding this information.
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Best regards,
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Doreen
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-04-05T09:45:36.046+11:00","lastPublishTime":"2024-04-05T09:45:36.046+11:00","metrics":{"__typename":"MessageMetrics","views":112},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:818012/message:864162","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:864073":{"__typename":"ModerationData","id":"moderation_data:864073","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:864073":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:152028"},"id":"message:864073","revisionNum":1,"uid":864073,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:818012"},"conversation":{"__ref":"Conversation:conversation:818012"},"subject":"Re: More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:864073"},"body":"
We are looking at introducing Pay Pal and Pay in 4 and MYOB appears to have this option in the create a sales invoice screen however, when the Invoice is received by the customer there is no option for them to use Pay Pal. Can someone let me know what else do I have to do to enable the Paypal option?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-04-04T15:28:52.113+11:00","lastPublishTime":"2024-04-04T15:28:52.113+11:00","metrics":{"__typename":"MessageMetrics","views":133},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:818012/message:864073","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:292938":{"__typename":"User","id":"user:292938","uid":292938,"login":"Princess_R","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-02-01T12:41:52.857+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/custom/Rectangle_22-1706588706059.png?time=1712840915000"},"rank":{"__ref":"Rank:rank:62"},"entityType":"USER","eventPath":"community:myob/user:292938"},"ModerationData:moderation_data:822411":{"__typename":"ModerationData","id":"moderation_data:822411","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:822411":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:292938"},"id":"message:822411","revisionNum":1,"uid":822411,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:818012"},"conversation":{"__ref":"Conversation:conversation:818012"},"subject":"Re: More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:822411"},"body":"
As of the moment there is no incident report for Pay pal option in Online invoice Payments not working. We can't delete this option from the list, we ca only remove or turn off the Online invoice payments.
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I will take a look into this and to further check can you please send me a Private message with your serial number and email address.
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Cheers,
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Princess
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-29T15:09:11.524+10:00","lastPublishTime":"2023-06-29T15:09:11.524+10:00","metrics":{"__typename":"MessageMetrics","views":318},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRightBlog/message:818012/message:822411","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:8083":{"__typename":"User","id":"user:8083","uid":8083,"login":"hms1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-07-13T09:20:55.865+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"entityType":"USER","eventPath":"community:myob/user:8083"},"ModerationData:moderation_data:821962":{"__typename":"ModerationData","id":"moderation_data:821962","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:821962":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:8083"},"id":"message:821962","revisionNum":1,"uid":821962,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:AccountRightBlog"},"parent":{"__ref":"BlogTopicMessage:message:818012"},"conversation":{"__ref":"Conversation:conversation:818012"},"subject":"Re: More ways to get paid with MYOB, now with PayPal and PayPal Pay in 4","moderationData":{"__ref":"ModerationData:moderation_data:821962"},"body":"
Hi
We have online payments for our invoices, however customers are unable to use the PayPal option even though it is listed as a payment option. We are a NFP preschool - is this an issue?
If payers cant use that option can it be deleted from the list of payment options?
Thanks - Jo
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If online invoice payments is set up correctly, payments from your customer will go automatically to your bank account you've specified to record your online invoice payments. You may use the Find transactions to access payments.
Please feel free to post again I'm happy to assist.
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If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.
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Cheers,
\n
Princess
\n
\n
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