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MYOB Business and AccountRight Outage

selvaganapathy's avatar
selvaganapathy
Former Staff
2 years ago
Resolved - MYOB Business and AccountRight outage
Update - 03/09/2023 - 11.30 AM AEST
 
We are pleased to advise that the service has now been restored following the recent Microsoft Azure outage. Essentials, AccountRight Live and MYOB Business are operating as normal.
 
MYOB and Microsoft will continue to closely monitor our systems in the coming days.
 
We apologize for the inconvenience caused as a result of this outage and thank you for your patience as we’ve worked to resolve this issue.



Update – 01/09/2023 05:18PM 
AEST


Hi Everyone,


On 30 August 2023, MYOB’s cloud service provider, Microsoft Azure, experienced an issue which has caused disruption for customers accessing their MYOB solution. This issue also impacted several other major Australian organisations.  While the issue is now resolved for most MYOB customers, we’re aware some of you are still experiencing login difficulties and service delays.  
 

We understand this has happened at a critical time at the end of the month, and that business processes have been disrupted due to the outage. 

We are focused on resolving this issue and apologise for the disruption and difficulty this has caused. We continue to work closely with Microsoft to return services to normal levels for all those affected. 

To keep updated on our progress, please visit to our  Status hub 

 

Kind Regards 

The MYOB Team 

Update - 02/09/2023 - 09.30 AM AEST

 

Hello everyone,

 

We wanted to keep you updated on our efforts to restore service for some MYOB customers following the recent Microsoft Azure outage. While most services have been resumed, some customers may still be experiencing ongoing or intermittent problems with their MYOB solutions. 

 

We continue to work closely with Microsoft to return services to normal levels for all those affected. 

 

We are focused on resolving this issue and apologise for the disruption and difficulty this has caused.  

 

To keep updated on our progress, visit StatusHub 

Update - 02/09/2023 - 01:15 PM AEST

 

Efforts to restore service for some MYOB customers impacted by the recent Microsoft Azure outage are progressing. While most services have been resumed, we continue to work closely with Microsoft to return services to normal levels for all those affected. 

 

Some customers may still be experiencing ongoing or intermittent problems with their MYOB solutions. 

 

We apologise for the difficulty and inconvenience this has caused and we are committed to resolving all remaining issues as soon as possible.

 

We will continue to keep our customers updated via the Community Forum and further updates are available at StatusHub.

 

 

Updated 2 years ago
Version 4.0
  • We are still out and have had no access to MYOB for two full days as many other have and probably still do.

     

    No access to invoicing customers, paying our suppliers on time, sending customers their month end statements so cash flow is not compromised has caused us many issues in our business. So if there only some of the customers still affected dont you think it would be best to contact us directly with some kind of tiemframe we can expect to be able to get into MYOB to complete these important tasks.

  • Update - 02/09/2023 - 09.30 AM AEST

     

    Hello everyone,

     

    We wanted to keep you updated on our efforts to restore service for some MYOB customers following the recent Microsoft Azure outage. While most services have been resumed, some customers may still be experiencing ongoing or intermittent problems with their MYOB solutions. 

     

    We continue to work closely with Microsoft to return services to normal levels for all those affected. 

     

    We are focused on resolving this issue and apologise for the disruption and difficulty this has caused.  

     

    To keep updated on our progress, visit StatusHub 

  • Update - 02/09/2023 - 01:15 PM AEST

     

    Efforts to restore service for some MYOB customers impacted by the recent Microsoft Azure outage are progressing. While most services have been resumed, we continue to work closely with Microsoft to return services to normal levels for all those affected. 

     

    Some customers may still be experiencing ongoing or intermittent problems with their MYOB solutions. 

     

    We apologise for the difficulty and inconvenience this has caused and we are committed to resolving all remaining issues as soon as possible.

     

    We will continue to keep our customers updated via the Community Forum and further updates are available at StatusHub.

  • Hi,

     

    Our bank reconcilliation report has an incorrect amount showing in balance expected, even though the bank feed and reconcilliation balanced. Is this because of the above issue you are trying to resolve

     

  • Resolved - MYOB Business and AccountRight outage
    Update - 03/09/2023 - 11.30 AM AEST
     
    We are pleased to advise that the service has now been restored following the recent Microsoft Azure outage. Essentials, AccountRight Live and MYOB Business are operating as normal.
     
    MYOB and Microsoft will continue to closely monitor our systems in the coming days.
     
    We apologize for the inconvenience caused as a result of this outage and thank you for your patience as we’ve worked to resolve this issue.
  • Hey edss

    If the issue persists, can you please send me a Private Message with your client ID and the screenshot? I will get one our moderators to help you out with this. 

     

    Thanks,

    Selva