Blog Post
PriyaSelvaraj
2 years agoMYOB Staff
Hi BTGeelong
Thanks for flagging it.
I understand you are not getting access to the command center window and would suggest trying the below steps;
Try opening the sample company file, as this will ensure that there are no issues with the installed application. If the sample company file works try to log in to your online file and check for the AR icon on the taskbar to make sure the application is not behind another window.
Also check the for application on task manager (Ctrl+Alt+delete and select task manager), If the app is running and still has log in issues, please check for any error messages, or adding a screenshot will help me to further troubleshoot this issue.
Cheers
Priya Selvaraj